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BCM 400 calls drop

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njphones

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Feb 21, 2002
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I was working on a BCM 400 system trying to figure out why the 4 digit dialing did not work between locations, I remembered that each system had to have a unique name so I gave each system a unique name.
The four digit dialing now works, but users at one location now can not get an outside line-when they dial a number, they get a fast busy and then it drops.
In element manager, I can see it hitting the right channels, but then the call drops.
AT&T is saying it is not on their end, and I am left wondering what to do. This obviously needs to get restored asap- any ideas?
 
-Assuming you gave the unique name under "business name", on the system that cant call out is it a PRI?, if so go to Telephony Resources and click on PRI and then try unchecking "send name display".
 
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