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BCM 400 Call Centre greetings

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niaoer

Technical User
Mar 26, 2007
7
CA
Hello,

Recently, I am not able to record or modify any greetings from any extensions. I go to Call Pilot first and then go to Call Centre Greetings. No matter what extensions or phone set I connect to by clicking on "Dial", it just won't dial.

Can someone help me with this?

Thank you very much in advance.
 
yes, vmail works.

Thanks for the reply.
 
Yes, but the 'Connect to' area doesn't take an external number and says The phone number is not valid.
 
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