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BCM 400 -- Alarm ID 10103: Critical

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miller3383

IS-IT--Management
Mar 23, 2010
161
US
I have a BCM 400 which is having problems and displaying a critical alarm.

Alarm ID 10103: Critical
Service Manager - IP Terminal Service (UTPS) has stopped unexpectedly and could not be restarted by service manager. This will affect service on all IP terminals on the system.

I have rebooted the system and I have gone in and cleared the Alarm and reset the Alarm LED’s but the problem comes back within a few minutes. I have tried to research the problem but I have no answers. Do you have any thoughts about how to resolve this issue? Does anyone have any idea what the problem is and how it can be resolved?


 
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