Apr 30, 2009 #1 hm1 Programmer May 16, 2007 68 US Trying to transfer a acd call from one que to another. When I transfer the call to the CDN it just rings and never goes into que.
Trying to transfer a acd call from one que to another. When I transfer the call to the CDN it just rings and never goes into que.
Apr 30, 2009 #2 SupportDude Technical User Mar 1, 2006 1,667 US You have to do a blind transfer. You cannot stay on the line. Transfer and hang up. -SD- http://www.mysupportguy.net Upvote 0 Downvote
You have to do a blind transfer. You cannot stay on the line. Transfer and hang up. -SD- http://www.mysupportguy.net