Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

BCM 400 4.0 4.02.03

Status
Not open for further replies.
jsaad

jsaad

IS-IT--Management
Jun 20, 2002
1,396
US
Are there any updates available for a 4.0.2.03 in terms of patches etc?

The element manager record shows no patches applied.
 
Sort by date Sort by votes
The latest major patches for the BCM400 I have are as follows:

BCM.R400.SU.Desktop.020-201203-1.0-1.0
BCM.R400.SU.System.034-201206-1.0-1.0
BCM.R400.340-CTE-1.5-1.0

Those 3 patches are about 1GB total in size. Check under Software Inventory to verify which versions you currently have installed.

Brian Cox
Georgia Telephone
 
Upvote 0 Downvote
do you think it is critical (absolutely necessary) to do these three patches? Customer says the system loses PRI connectivity. I am always wary of patches.
 
Upvote 0 Downvote
thanks. I will have to review the customer system a little deeper. They have ICC, RCC and UM seats and some other stuff. Don't want to break anything!
 
Upvote 0 Downvote
The desktop patch will only install applications software such as a newer version of RCC from the browser and this patch when installed won't be service affecting.

The system patch 034 will reboot the BCM to apply it. The CTE patch isn't that important, unless you are having problems. You can schedule the BCM to reboot out of hours.

Whatever you decide, make sure that you have a full backup done prior to installing the System Patch. As your customer uses RCC, the backup will need to be done out of normal hours as the backup will cause the Agents to be logged out.

You can also schedule the BCM to do various backups, which I would advise you to get them to do onto different media devices such as a compatible FAT32 USB stick and a shared folder on a powered up computer and perhaps an FTP Server on a regular basis.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
Upvote 0 Downvote
You can use the FAQ's button up top to find some answers, in this case I listed all the last patches that were made.

As for the issue if it was working fine then probably a carrier issue....check alarms and events.




________________________________________

Add me to LinkedIN

small-logo-sig.png

=----(((((((((()----=
Toronto, CAN
 
Upvote 0 Downvote
Must I install BCM.R400.160-SoftwareManagement prior to BCM.R400.SU.System.034-201206-1.0-1.0?

Is that a dependency?

 
Upvote 0 Downvote
According to this thread you should apply system patch first, then desktop patch. The software management is included in the system patch.

Here's a list from the Readme file that comes with the system patch:

BCM_DOORPHONE 41.2.6.127
BCM_DataComponentsProvider 41.10.57.149
BCM_RAIDProvider 41.10.02.100
CCRSAppServer 41.02.76.16
EMCoreUploadProvider 41.21.10.65
MMCC 41.2.06.28
apache 2.0.63
apcupsd 3.14.01
backup-recovery 41.4.3.1
backup-restore-provider 41.4.3.1
bcmEMcartridge BCM200.5.19
bind 9.4.2
btrace 42.1.57.6
callpilot-provider 41.10.24.09
cdr 41.11.13.10
cdr-client 41.11.12.10
cdr-provider 41.11.09.10
cfs 41.10.24.19
core-telephony 41.04.15.8
core-telephony-provider 41.00.34.96
cte 7.11.10.10
cteapps-obt 41.00.07.98
cti 41.39.00.1
dataservices 41.0.451.70
dhcp 4.1.0p1
dhcp-provider 41.80.100.84
dialogger 41.20.05.15
dsp-firmware 37.70.130.9
element-manager 60.3.0
ems 40.02.102.26
feps 41.621.0.33
fstab-update 41.1.1.164
gap 42.2.1.6
glibc 2.3.2
inventory-provider 41.20.01.115
ipsecprovider 41.0.29.71
ipsetfirmware 41.5.1.4
iptelephony 41.90.2.71
iptelprovideragent 41.141.8.43
isdn 41.10.300.116
ivrprovider 41.00.2046.113
kernel-modules 2.4.22
lan-cte-provider 7.11.10.10
lan-provider 41.10.50.82
lkcdutils 4.1
mgs 41.120.0.3
mof-db 5.21
mps 41.50.3.34
mscdriverservice 41.30.07.20
mtt 41.10.36.37
ncglkernel 2.4.22
nnu 41.20.02.15
nnu-pdrd 41.20.02.15
ntp 41.0.4.25
openssh 5.3p1
openssl 0.9.7l
openwbem 41.1.31.135
periase 41.0.28.2
peribim 41.0.29.2
periglobl 41.0.28.2
psm 41.20.202.11
qos-monitor 41.0.0.165
scd 41.39.8.50
security-provider 42.1.42.6
set-template-provider 41.2.1.162
set-template-provider-init 41.2.1.163
snmp-agent 41.60.2.118
snmp-provider 41.1.33.97
software-management 41.20.004.158
software-management-provider 41.3.00
srg 41.58.72.51
startup-profile 41.20.07.117
system-provider 41.26.4.14
utps 41.411.0.12
voicemail 41.02.76.22
voicemail-danishbcm 41.02.07.23
voicemail-dutch 41.02.07.23
voicemail-swedish 41.02.07.23
voicemail-turkish 41.02.06.23
webpage 41.12.10.115

Brian Cox
Georgia Telephone
 
Upvote 0 Downvote
The system patch will be in two parts and install the Management one first which is the top one in the list. If I recall correctly, this won't reboot the BCM, but the second one will reboot it.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

jsaad
  • Locked
  • Question
BCM 400 4.0 lights flashing
Replies
11
Views
248
exsmogger
exsmogger
jsaad
  • Locked
  • Question
BCM 400 3.7 vm no light
Replies
9
Views
209
jsaad
jsaad
Watch Out.
  • Locked
  • Question
BCM 400 VM down Can access Element Manager.
Replies
13
Views
303
Smoki
Smoki
BCoo
  • Locked
  • Question
BCM 400 Tel Set Reset PSWD CP
Replies
3
Views
140
curlycord
curlycord
LidLock Technologies
  • Question
BCM 200 R3 Disk Image 1
Replies
5
Views
846
curlycord
curlycord

Part and Inventory Search

Sponsor

Back
Top