Our client had a second staff member go in to the computer to access the BCM to change some times on the voicemail. The user seems to have locked them selves out of the user log in section. We know the password but something was not correct and she is not sure what happened. How can we reset the user log in so it is not locked out ???
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BCM 400 3.7
- Thread starter telllman
- Start date
Firebird Scrambler
Systems Engineer
Have you tried connecting to the BCM 400 3.7 via the serial port connection at 9600 baud using the same Account and password?.
If it works, then you could try accessing the system via another computer or LAN port or just doing a power reset as I've found that the NT operating system loses it's link with the BCM.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
If it works, then you could try accessing the system via another computer or LAN port or just doing a power reset as I've found that the NT operating system loses it's link with the BCM.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
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