BCM 400 3.7 call accounting

[phonedude17]

I have a customer with a BCM 400 and 3.7 software. They need some very basic call accounting. They need to be able to query by station number and see the names,numbers called in/out and call duration. They want to be able to monitor personal phone calls made by employees. Does the BCM 3.7 have this capability or do I need to add 3rd party software. If I need 3rd party software, any recommendations?

 

[acewarlock]

The BCM has the CDR collection software, but you need a 3rd party software on a PCdownload it and to process it.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.