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BCM 4.0 IVR

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harps08

IS-IT--Management
Jan 31, 2008
63
CA
Has anyone here used this feature? How difficult is implentation?

I have a customer who may be interested in this feature but I have no previous experience with it, any help would be appreciated.
 
Yes. We sold it to a Law Office. The keycode is difficult installing all by itself. Let alone the IVR programming. All I did was enter the CDN povided by the 3rd party vendor that supplied the IVR programming.

The customer loved it, but I did no programming on it. It needs to be integrated with the customers database.

To answer your opening questions: Yes, Very.

Adversity is Opportunity
 
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