bcm 3.7? 1

[endlesswinter]

I have a bcm 400 that I want to upgarde to 4.0. I purchassed the upgrade code and when running the cd's it fails stating somthing about to much CDR space. We've done theese up grades in the past with no flaws. But now it's been a while since I've been in the windowes interface and feel I'm doing somthing wrong.

 

[Dasheen]

There was a bulletin on the Nortel site explaining having to delete files via the dos prompt thru the serial connection. Can't remember the exact files off the top of my head tho. Someone else might know.

 

[cook1082]

If you search the knolagebase in nortel there is a procudure to remove the files and it can be done thru the maintence wizard command line.

 

[endlesswinter]

Cook can this be done thru the maintennce wizard?

After talking with another tech he sugested going in thru the serial connection and deleting certain files on the D drive.

 

[pccal]

BCM 4.0: Upgrade gives error "existing call detail recording storage exceeds 200 MB"
________________________________________
Problem Description
When upgrading BCM 3.6 or BCM 3.7 to BCM Version 4.0 upgrade wizard gives error:"existing call detail recording storage exceeds 200MB".

The combination of factory default configuration for CDR defaults to Status "Up", Startup on reboot defaults to Enabled-Automatic, and the CDR Disk Space Limit defaults to 400MB can create this issue even when the user is not utilizing CDR records for call accounting purposes.
Problem Resolution
The recording files can be deleted if not in use as follows via telnet or the serial port on command line. If CDR is set to "Up" when performing this procedure, the "Active" clip file will give an error that it is in use but will not affect the ability to delete the older CDR files (see example below):

*=============================================================================*
| Nortel Networks Business Communications Manager 3.7 |
*=============================================================================*
Main Menu
*============================*
1. Platform Initialization Menu
2. System Configuration
3. Configuration Wizard
4. Media Services Card System ID
5. Diagnostics
6. System Status Monitor
7. Command line
8. Restart the system
X. Exit
+-----------------------------------------------------------------------------+
Product Version: BCM400 | Release: 3.7 | Build: 2.4f | Host: bcm
+-----------------------------------------------------------------------------+
Init Status: Complete(6.2) | Config status: Valid | Service startup: Auto
+-----------------------------------------------------------------------------+
Motherboard: SH815 | PCI Cards: MSC Empty Empty LAN LAN | MSCVersion: 30DiH09
+-----------------------------------------------------------------------------+
Make a selection:[1,2,3,4,5,6,7,8,X]?7

[BCM]C:\TEMP>d:

[BCM]D:\>cd data files\nortel networks\call detail recording

[BCM]D:\Data Files\Nortel Networks\Call Detail Recording>dir
Volume in drive D is DATA
Volume Serial Number is AE32-2BE1
Directory of D:\Data Files\Nortel Networks\Call Detail Recording
12/07/06 12:02p <DIR> .
12/07/06 12:02p <DIR> ..
02/21/05 08:05p 15,312 BRULog.log
08/22/06 12:28p 0 Record.20060822132835
08/24/06 10:01a 0 Record.20060824110116
09/03/06 08:08a 0 Record.20060903090831
09/28/06 06:35a 0 Record.20060928073505
09/28/06 12:28p 0 Record.20060928132806
10/02/06 09:01a 0 Record.20061002100130
10/02/06 10:43a 0 Record.20061002114305
10/02/06 08:50p 0 Record.20061002215002
10/03/06 10:14a 0 Record.20061003111417
10/03/06 10:41a 0 Record.20061003114119
10/10/06 07:46a 0 Record.20061010084627
10/12/06 02:21p 0 Record.20061012152111
10/13/06 01:02a 0 Record.20061013020227
10/13/06 12:54p 0 Record.20061013135436
10/13/06 02:16p 0 Record.20061013151653
11/09/06 10:02a 0 Record.20061109100205
12/04/06 11:49a 0 Record.20061204114913
12/07/06 12:02p 66 Record.20061204141201
12/07/06 12:02p 0 Record.20061207120229
08/22/06 11:09p 1,477 Record.ccr.20060823
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11/15/06 12:07a 11,441 Record.mbx.20061115
11/16/06 12:01a 11,441 Record.mbx.20061116
11/17/06 12:07a 11,441 Record.mbx.20061117
11/18/06 12:02a 11,441 Record.mbx.20061118
11/19/06 12:07a 11,441 Record.mbx.20061119
11/20/06 12:03a 11,441 Record.mbx.20061120
11/21/06 12:08a 11,441 Record.mbx.20061121
11/25/06 12:05a 11,441 Record.mbx.20061125
11/26/06 12:00a 11,441 Record.mbx.20061126
11/27/06 12:04a 11,441 Record.mbx.20061127
11/28/06 12:09a 11,441 Record.mbx.20061128
11/29/06 12:03a 11,441 Record.mbx.20061129
11/30/06 12:08a 11,441 Record.mbx.20061130
12/01/06 12:02a 11,441 Record.mbx.20061201
12/02/06 12:07a 11,441 Record.mbx.20061202
12/03/06 12:02a 11,441 Record.mbx.20061203
12/04/06 12:05a 11,441 Record.mbx.20061204
12/05/06 12:02a 11,441 Record.mbx.20061205
12/06/06 12:07a 11,441 Record.mbx.20061206
12/07/06 12:01a 11,441 Record.mbx.20061207
356 File(s) 3,524,536 bytes
9,091,829,760 bytes free

[BCM]D:\Data Files\Nortel Networks\Call Detail Recording>del record*.*
D:\Data Files\Nortel Networks\Call Detail Recording\Record.20061207120229
The process cannot access the file because
it is being used by another process.

[BCM]D:\Data Files\Nortel Networks\Call Detail Recording>dir
Volume in drive D is DATA
Volume Serial Number is AE32-2BE1
Directory of D:\Data Files\Nortel Networks\Call Detail Recording
12/07/06 02:41p <DIR> .
12/07/06 02:41p <DIR> ..
02/21/05 08:05p 15,312 BRULog.log
12/07/06 12:02p 0 Record.20061207120229
4 File(s) 15,312 bytes
9,096,310,784 bytes free
[BCM47]D:\Data Files\Nortel Networks\Call Detail Recording>

 

[endlesswinter]

So from main menu i select 7 for comand then enter this?


[BCM]D:\Data Files\Nortel Networks\Call Detail Recording>del record*.*

 

[gberger]

Yes, or usually i do: del *.*
It will say cannot delete the current day record because it is locked but it's OK.