BCM 3.7

[Howardf77]

Is there a way to remotely switch phones from one office to another. On my Avaya systems I can change the port remotely and move extensions. What I have been doing is going to the site and moving the cross connect.

 

[curlycord]

If the jacks are active yes but you need to know what port is on what jack or wheat ext is in what room.

You want to look for Change DN's



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curlycord

http://www.curlycord.com

 

[Howardf77]

Yes the jacks are active and I know what extensions are in each room One has 3253 and the other has 3255. I am looking to switch these two extensions. Thanks for your help.

 

[biv343]

You could enable set relocation on the system, then have the users move their phones.

Otherwise, renumber 3253 to 3255, and the extensions will flip flop. If you have target lines assigned to the phones, you'll need to change those as well.

 

[Howardf77]

biv343 thank you for your help is there a code you enter to do this?

 

[cook1082]

You have to enter Config on the UM browser and open telephony and feature settings and change set relo to Y.