bcm 3.6 web interface down

[hornet2469]

I have to use I.E. 7 or lesser to view this thing. Yesterday, I was able to get in but noticed I could not expand the telephony tree. I found the Voice Management Subsystem service was stopped. I restarted it and life was happy until later today, now I can't get in through the web at all. I can SSH and see services but not sure which are impactfull. I compared to a BCM 3.7 we have and the

http://WWW pub

service and web browswer services are down on it as well, but the web gui is running so no idea where to start and if a reboot from SSH may be the best shot. The PBX is in remote location with no tech -savvy users on board.

 

[atcom]

No Java updates in the meantime? They often break the web interface...

Otherwise try a reboot.

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Calgary Telephone Systems, Avaya LG Asterisk (FreePBX) VOIP & TDM

 

[hornet2469]

I plan to do so through SSH,I was in there while following an older thread and thought I was running a report on services but it actually went through a restart and I didn't know how to bail. Was planning on doing a restart through correct main menu option after getting permission tonight- wiai9tng and praying is comes back up.

I use a server that doesn't get updates too much as it needs the stupid old browser, so I don't think it is a java thing - I am able to get to the 3.7 at another location.

i will advise if it comes back up, thanks for the quick reply.

 

[hornet2469]

Well it is back up but still inaccessible via web. Is there a guide to the command line stuff I can do?
I am in the "Main Menu" via SSH; I see that opt 8 is "Restart The System" but I think I just did that via the platform initialization menu, and it did not improve things.
Local users confirms all lights are green, no smoke or rats eating hard drives.

 

[hornet2469]

apache is down and gives a goofy reply when i try to restart it. "The Data Area Passed to a System Call is Too small.

 

[atcom]

You can't admin any of the phone stuff via SSH. You may have some corruption on the hard drive (which is not an easy fix).

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Calgary Telephone Systems, Avaya LG Asterisk (FreePBX) VOIP & TDM

 

[hornet2469]

Thanks for your reply. Sounds like a boat load of fun if the hard drive is out - I have a backup but it does show some errors but hopefully can help.