I have been researching the BCM400 3.6 to 4.0 upgrade proceedure. I am going onsite out of town on Friday. I have accessed the system remotely and can go to the BRU but cannot get the configure button to ever laod and come up. The upgrade proccedure states to set the password back to default. It states the username as one starting with "e" and the password as one starting with "P". I can log into the system with only a default username that starts with "s" and a password that start with "v". Does this system have a password from default that is like the proceedure states?