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BCM 3.6 CallCenter (Reporting) QOS-Level

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subx

subx

Technical User
Mar 10, 2004
191
DE
Hi there,

how can i set the timer on BCM 3.6 Callcenter for QOS Level? I only found the timer for the ALarms... but how about the QOS? Its always 100% as long as a call get answerd? So where can i change the timers?

regards,

subx
 
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