Bcm 200 3.7 1

[flori1]

What is the best next step when you or the customer does not know the user name or pswd on an 200 3.7 ? Is it a level 2 reset and buy a cheap key code in order to get the old ones and then reprogram ??

Thanks,Bob​

 

[curlycord]

Level 2 reset works
Calling Avaya (via your vendor) to login with password of the day works (billable)
Avaya has a record of the key codes that can be retrieved by your vendor in KRS (might be billable)


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[Firebird Scrambler]

BCM 200 at 3.7 would be the old Windows NT platform. The login account should be either ee_admin or supervisor. I think there are ways to reset the account on these old beasts.


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[exsmogger]

I didn't think there was a level 2 reset on the old NT based BCM's. Replacing the hard drive is the only way I know to get into a BCM with an unknown password. The keycodes are listed in the KRS if you don't have them saved.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952