BCM 200 3.7 with intermittent Major delay

[Lexcomnt]

For 2 weeks, my BCM 200 3.7 with a combo card has been delaying on the analog phone lines...intermittently. The delay is constant when it happens. It is close to 5 seconds in duration from the time you talk to to the time it is heard. This only happens on outgoing calls and never on incoming calls. A reboot may help it for a little while. What can I look at to further determine the problem? The system has worked for a year without any issues.

Thank you for your help!

 

[Deweyhumbolt]

By Combo, do you mean 4X16 MBM.

Adversity is Opportunity

 

[Lexcomnt]

Yes. 4x16 Sorry for the confusion. It can happen on all 4 lines or a random of them.

 

[Deweyhumbolt]

If it's only outbound and it's intermittent, that sounds like the 4X16. Are all your trunking 4 analog lines. Is there another path to the outside world?

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[Lexcomnt]

Actually, only 3 lines are currently attached to it. It is the only way to the outside world. We have not seen it on any incoming calls. 3 standard, analog trunk lines are what we have.

 

[Deweyhumbolt]

Since it's intermittent, I would see if it's line specific, although I doubt it. You have an open port on the 4X16. Move all your lines down 1 port. Now most of your outgoing calls will be on your unused port. If problem doesn't go away, bad 4X16.

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