BCM 1000 2.5 to 3.7 upgrade ?

[TLDuk]

Is it possible to upgrade a BCM 1000 on 2.5 to 3.7 without loosing the system configuration ?? if so what's the procedure ??

I have access to Nortels site but can not find the relevant information..

Thanks

 

[option11newby]

Assuming their HDD is 20 gig, you need to upgrade from 2.5 to 3.0.

Then upgrade 3.0 to 3.7

These are upgrade kits available from Nortel/reseller

 

[DigitelD]

You will lose programming going from 2.5. That is according to Nortel.

SHK Certified (School of Hard Knocks)

 

[biv343]

You shouldn't lose programming going from 2.5 to 3.7, unless you follow the Nortel path of hard drive replacement.

You'd need to upgrade from 2.5 to 3.01, 3.01 to 3.6, then 3.6 to 3.7. The upgrade from 2.5 to 3.01 isn't supported anymore, which is why Nortel came out with the 'replace the hard drive and rebuild voicemail' direction. The 2.5 to 3.01 keycodes might still be available if you get lucky. Depending on how many mailboxes, etc you've got, it might be easiest to replace the hard drive and rebuild the VM.

 

[TLDuk]

Its the voice mail i want to save th only reason i need to upgrade it is because the customer needs some major reprogramming unfortunately the version on site is so buggy i cant get anything done, its keeps locking up services while making changes cannot export voice prompts all sorts of issues..

 

[DigitelD]

The issue is not that it is not possible but that you will have an extremely hard time finding the upgrades to do it.

SHK Certified (School of Hard Knocks)

 

[TLDuk]

Ok can this be done ??

can i image a 3.7 Hard disk stick it in the 1000 and reprogram the voice mail, the telephony at least would be kept would it ?? would i need any keycode if i did that way ?

 

[TLDuk]

Been digging will find out in the morning if i can still buy them

BCM Release 3.01 Documentation and SW Upgrades
TT/NT/AB3417 3.01 SW UPGRADE KIT BCM 3.01 Software Upgrade Kit ZERO 7
TT/NT/KC0084 3.01 SW AUTH CODE BCM 3.01 Software Upgrade SW Code ZERO 1
TT/NT/AB9909 3.01 DOC CD KIT BCM 3.01 Doc CD Kit ZERO 7
TT/NT/AB3508 3.01 UPGRADE + HD BCM 3.0.1 Upgrade Kit HD (20GB) BCM1 7
BCM Release 3.5 Documentation and SW Upgrades
TT/NT/AB9886 3.5 SW UPGRADE KIT BCM 3.5 Software Upgrade Kit ZERO 7
TT/NT/KC0102 3.5 SW AUTH CODE BCM 3.5 Software Upgrade SW Code ZERO 1
TT/NT/AB9884 3.5 DOC CD KIT BCM 3.5 Doc CD Kit ZERO 7
TT/NT/AB9926 3.5 PROGRAMMED HD BCM 3.5 Programmed Hard Drive (20 Gb) BCM1 7
BCM Release 3.6 Documentation and SW Upgrades
TT/NT/AB9950 3.6 SW UPGRADE KIT BCM 3.6 Software Upgrade Kit ZERO 7
TT/NT/KC0123 3.6 SW AUTH CODE BCM 3.6 Software UpgradeSW Code ZERO 1
TT/NT/AB9948 3.6 CD DOC BCM 3.6 Doc CD Kit ZERO 7
TT/NT/AB9947 3.6 PROGRAMMED HD BCM 3.6 Programmed Hard Drive (20 Gb) BCM1 7