I've been handed a VoIP network with my new job, I can't find any research on a simple VoIP architecture, what I have doesn't sound right.
outstation has no IT
outstation has sip voip phones
outstation has voip gateway with pstn for local calls
channelized ptp t1 connects outstation and HQ
voice and data share t1
through the HQ network
out the HQ firewall
into the HQ dmz
both the SIP server and PBX Server reside in the DMZ
phones register to the sip server
pbx handles dialing/call routing
HQ has a voip gateway for long distance calls
HQ voip gateway is connected to PBX
registered phone calls are either routed back to the
outstation voip gateway as a local outbound call or routed out the HQ voip gateway and to the pbx as a long distance call.
this is simplified of course...
next question is how is the best way to troubleshoot dropped calls. random call drops, random users, random times, random call lengths, but a daily event.
thanks for your input