Basic Mode Ringing Options

[TISTech1]

Ok, so I think I just might be going crazy.

I know it is basic mode, but I should be able to modify the Ringing Options on the Analog Extensions on a V2 combo card, RIGHT?

I can do in and change all the other digital extensions ringing options to delayed or no ring just fine. But when I try to do it on one of the analog ports, it grays out and doesn't let the changes happen. The reason why it is a big deal is because the port is a fax line. It is picking up all the incoming calls. I can set the fax to not answer till 5 rings but I just thought for sure I should be able to do this. Is it something I am just missing or is it just yet another reason why I should hate the basic mode IPO's?

Thanks for the help!

P.S. It is an IP500V2 at 9.0.3. The V2 combo card is the only thing in it.

Thanks!

I Reject Your Reality And Substitute My Own.

APSS , ACIS , & ACSS – SME

 

[smokinjoe2938]

do you have a line appearance on the fax machine extension if so remove it

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[TISTech1]

I would, but it is an outgoing fax as well, it has to have at least one line appearance on there.

Thanks!

I Reject Your Reality And Substitute My Own.

APSS , ACIS , & ACSS – SME