BartPe and Ghosting Help...

[TurnerTechs]

I have been working as a pc technician for 8 years, mostly servicing residential clients. I have recently acquired some contract work servicing commercial end users for Verizon.

I was assigned a work order to reimage a commercial system and in my old ways of thinking I figured; backup the important data, format and reinstall. Verizon sent 'special' cd images for the job since it's a commercial unit. The images arrived today; 3 for the OS and they also included Bart PE and another labeled ghost boot.

I am familiar with Bart PE and Symantec Ghost, but never needed to utilize them in the field.

Can someone please inform me of how to use these tools to perform the reimage?

 

[wolluf]

What version of Ghost? Bart has a plugin for ghost - I often use it with ghost8 to create and restore images. Ghost8 uses a bootable floppy, ghost9 a bootable CD, and I've not used ghost10 yet. You should be able to restore the o/s images to hard drives booting from either the Bart Cd or the Ghost Cd I'd have thought.

 

[TurnerTechs]

The bartpe ghost plugin is version 7.7. The version that is on it's own bootable cd is a Verizon registered copy version 8.

So, I can utilize either the BartPE cd or the ghost cd? I don't have any experience with either program. I won't be lazy and ask for step by step instructions on restoring o/s images. I'll do the research and some testing on my lab systems.

Thanks for the help.

 

[linney]

Perhaps they have supplied the BartPE CD to allow you to save data and files to another partition or computer before you use the Ghost software to re-image the broken machine?

 

[TurnerTechs]

That's what I am thinking as well.

 

[linney]

Unfortunately all that means is that we both could be wrong?

What is the lesser of two evils? Asking Verizon? Performing incorrect work on a customers machine?

I would contact Verizon (or whoever sent the BartePE) and ask them what the intended purpose of it is.

 

[TurnerTechs]

Good advice.

Thanks linney.