Barring calls from a specific public number to an extension or all calls from the specific number

[MogensenDK]

Hi.
I need som advice how to bar malicious calls to an extension on a CS1000.
Is it possible to reject calls to a specific extension or can all calls be redirected to another extension or a Voice Mail account?

best
Jørgen Mogensen

 

[PERRYPJ]

ONLY THROUGH CALL CENTER

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[30n30w]

Unless you have some sort of scripting front end (symposium, contact center..) your out of luck; unless your carrier can help with blocking.


Best alternative is to reassign the problem DID to a phantom, dump it directly to voicemail and put on a recording of the recording - "I'm sorry, this number has been disconnected or is no longer in service."

30n30w

 

[GHTROUT]

What happens when they start blocking Caller ID. I would not put a lot of technology into this, cause blocking caller ID makes it all pointless.

~~
Gene at www.GHTROUT.com