Barrier code on CO line

[reggielfrith]

If I use a barrier code attached to a POTS line for remote access into one of my Legends switches, is that line now unavailable for use, or if someone picks up that line to make an outgoing call, will I be disconnected thru winSPM? I have DID's at all my other locations so there's not a problem. I'm getting tired of getting transfered into this one, and of course this one has the most problems.

 

[CinemaPhones]

Using a POTS for remote access still leaves the line available for outbound use as a regular line.

If you're using it it for remote access, the line will appear busy on any telephones and you will not be bumped or disconnected. Likewise if someone is outcalling using that line, it will of course be busy and remote access will need to wait until free.

 

[GoKings]

An alternative would be to run that line to an Auto Attendant and create a mbx that transfers to a t/r port that you loop (via line cord) to a LS trunk port in the switch that is setup as a remote access port. This way the line serves multiple purposes for inbound use.

 

[merlinman]

I like GoKings answer, I do that A LOT !

However, something to consider, a DEDICATED remote access line is just that, DEDICATED to the remote access function. (Call it, you will get REMOTE ACCESS Dial Tone)

BUT, If you set a line up as SHARED remote access, then it is only available when NIGHT SERVICE is activated. When Night Service is not turned on, it can be used for incoming and outgoing calls.

I hope that clears it up.....

 

[reggielfrith]

Thanks for the advice everyone but I forgot to mention my closest switch is 400 miles away(sorry GoKings but good idea). I'll use a barrier code with their last number. My concern now is what merlinman says about Dedicated remote acces(tone). CinemaPhones says it would appear as a normal busy line. I need the line to function as normal when I'm not dialed into the switch.

 

[CinemaPhones]

The line would only appear busy while you're actually using it. Otherwise, it can be fully available for outbound calls, just not inbound.

 

[Ghostin]

do you have Autoattendant? A backdoor number? If so, transfer through the remote maint. extension to do programming.

 

[merlinman]

To expound on what Ghostin says:

You could use a T&R Port and the Auto Attendant for a "BACK DOOR".

That is, let's say you have an 012 or 016 T&R card available.

Now, let's say you have extension 1234 (or whatever) not being used on that T&R Card.

The next step would be to connect T&R Extension 1234 to an available LINE PORT with a regular wall cord (1 Pair would do).

Then set extension 1234 to be a TRANSFER ONLY MAILBOX in the Auto Attendant.

Next, set the LINE PORT that 1234 is connected to as REMOTE ACCESS, DEDICATED.

NOW when you call the Auto Attendant, you can select 1234 and access your REMOTE ACCESS.

This eliminates tying up a line to do this.

 

[jeepguy267]

The issue of 400 miles could be resolved by contracting with a business partner or an independant. With a specific scope of work which includes a non compete clause (as well as each of us out here having a bit of respect for the other guys customer) I can't beleive it would be very expensive to "patch in port a to port b."

The Avaya web site has a business partner finder tool and I have also had good luck with natd.com