Hi,
We print barcodes using a Zebra label printer and the BarTender software. Those same product barcodes are often preprinted on our packaging by our packaging manufacturer. Either printed barcode works in our retail cash registers, but the label printed ones will not work in a couple of our wholesale customers' registers. These are both major retailers with modern registers and scanners. Both of them can scan the codes preprinted on our packaging, but not the labels we print. Can anyone tell me why this is occuring?
(I don't know squat about barcodes so use small words
thanks!
We print barcodes using a Zebra label printer and the BarTender software. Those same product barcodes are often preprinted on our packaging by our packaging manufacturer. Either printed barcode works in our retail cash registers, but the label printed ones will not work in a couple of our wholesale customers' registers. These are both major retailers with modern registers and scanners. Both of them can scan the codes preprinted on our packaging, but not the labels we print. Can anyone tell me why this is occuring?
(I don't know squat about barcodes so use small words
thanks!