Banner Assistance Please

[McGruff753]

Option 11 with Succession 3.0

I have gone into LD 17 with the second level password and attempted to change the banner from Nortel to our company name. The change went through successfully, however, it does not display on the phones. In addition, Nortel has never displayed on the phones either. Is there somewhere else I need to go to enable the banner? Here is the printout. Thanks.

REQ PRT
TYPE PARM

PARM
LPIB 450
HPIB 450
500B 16
NCR 800
MGCR 25
CSQI 200
CSQO 200
TUBO NO
CFWS YES
PCML MU
ALRM YES
ERRM ERR BUG AUD
DTRB 100
TMRK 128
FCDR OLD
PCDR NO
TPO NO
TSO NO
CLID NO
DUR5 NO
MLDN YES
MARP YES
FRPT NEFR
DCUS NULL
MSCL 255
PMSI
MANU PMS1
PMCR 20
PORT NONE
NDIS 20
OCAC NO
MTRO MR
SBA_ADM_INS 001
SBA_USER 010
BCAP SPEECH
IDLE_SET_DISPLAY NORTEL
CLNP YES
ICON YES

 

[PERRYPJ]

I DON'T SEE THE PROMPT NORTEL_BRAND TO DISPLAY IT IT'S YES AND NOT TO DISPLAY IT IS NO. DOES LOOK LIKE YOU HAVE THE OPTION GO TO LD 22 AND DO A SLT AND SEE IF IT IS AT THE BOTTOM OF THE PRINTOUT

OLD ROLMEN WORKING ON NORTELS

 

[mikeyb123]

what phone sets are you using?

It's not getting any smarter out there. You have to come to terms with stupidity, and make it work for you.

 

[one234]

Hi,

Check your ISM's.

If you want to change the branding text, the branding option in the ISM's should be set to 2.

If it's set to 0 or 1 you can't change it.


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...

 

[McGruff753]

REQ slt
ANALOGUE TELEPHONES 32 LEFT 21 USED 11
CLASS TELEPHONES 0 LEFT 0 USED 0
DIGITAL TELEPHONES 80 LEFT 37 USED 43
WIRELESS TELEPHONES 0 LEFT 0 USED 0
INTERNET TELEPHONES 0 LEFT 0 USED 0
WIRELESS VISITORS 0 LEFT 0 USED 0
ACD AGENTS 10 LEFT 10 USED 0

PCA 0 LEFT 0 USED 0
ITG ISDN TRUNKS 0 LEFT 0 USED 0
IP PEER H.323 TRUNKS 0 LEFT 0 USED 0
AST 0 LEFT 0 USED 0
RAN CON 0 LEFT 0 USED 0
MUS CON 0 LEFT 0 USED 0
SURVIVABILITY 0 LEFT 0 USED 0

TNS 2500 LEFT 2356 USED 144
ACDN 300 LEFT 293 USED 7
AML 16 LEFT 15 USED 1
IDLE_SET_DISPLAY NORTEL
LTID 0 LEFT 0 USED 0
RAN RTE 500 LEFT 500 USED 0
ATTENDANT CONSOLES 2500 LEFT 2499 USED 1
BRI DSL 150 LEFT 150 USED 0
MPH DSL 100 LEFT 100 USED 0
DATA PORTS 2500 LEFT 2500 USED 0
PHANTOM PORTS 2500 LEFT 2500 USED 0
TRADITIONAL TRUNKS 2500 LEFT 2429 USED 71
DCH 80 LEFT 79 USED 1
TMDI D-CHANNELS 64 LEFT 64 USED 0
KEY1 50042515
KEY2 03106135
KEY3 36172371


2616's are the phones (and 1 2250).


I don't see ISM.

INTN = NO
QUIET CODE 0
THRESHOLDS 00004 00004
FLASH TIMER 120
TOHV 250
TDP 15
TID 150
TDPON 150
TPF 200
XTRK MAKE/BREAK RATIO (PPS10) = 050
XTRK MAKE/BREAK RATIO (PPS12) = 050
XTRK MAKE/BREAK RATIO (PPS20) = 050
DEF (2006) 020
DEF (2008) 020
DEF (2216) 020
DEF (2616) 020
DEF (2000) 020
DEF (0500) 020
DEF (I2002) 020
DEF (I2004) 020
DEF (I2050) 020
DEF (I2001) 020
FNUM 2200

 

[one234]

Branding doesn't work on 2616's. It only works on M390x.

Go into LD 143 (TTY 0) to check branding. Type:

.UPGRADE
.3 (Utilities)
.8 (Current Installation Summary)

Press return untill you get the menu again. Scroll up and look and the branding ISM. If it's set to 2 you can change it. If it's set to 0 or 1 you can't.




Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...

 

[McGruff753]

Hmm, okay, thanks. I could have sworn I had seen banners at Nortel on their 2616's before.

 

[jimeec]

Brandlining DOES work on 2616's.I have it running on my switch with 2616's.

 

[McGruff753]

Do you see any problems with my programming? Also, how can I get to TTY 0? I only see TTY 1 in the switch room and TTY 4 via ProComm.

 

[ArchibaldJCox]

There's a cable coming off of the bottom of the main cabinet with three 25-pin connectors. They should be labeled TTY 0, TTY 1, and TTY 2. Use the one for TTY 0 in order to check the UPGRADE info. The speed of the port is set by the dipswitch on the front of the NTDK20 SSC. Just connect a laptop serial port or a terminal (or modem) to that connector and check the necessary information. Many times TTY 0 is connected to a modem (or SEB) so you could dial in possibly if you have the modem number.

Arch


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[jimeec]

I believe that certain procedures such as upgrades/software patches/etc can only be performed remotley from port 0.That is why the SEB or remote modem is usually connected to port 0 during installation.As far as the Brandlining/Idle display feature.If I remember corrctly back years ago when I did it.I found I could enter the programming in LD 17 as you did and then see it in the prt out in LD 22 SLT, however when I called for assistance they said I needed to buy the software package to support it.I just prt'd my PKG's in LD 22 and I can't remember which one it was.I will reply again if I find it.

 

[McGruff753]

Ah-hah! Thanks for the SEB suggestion. Verizon installed a second modem on my PBX so I could dial in and leave the SEB idle, in case there is a need for the SEB to dial out. Here is the printout.

Cartridge NT-Code : NTSK01AAR09

New Installation Information Summary :
Security ID : 10253900
Aux ID : 968086
Cabinet Type : Call Server/MAIN
Feature Set : N.America Premium Network Services-L4 (ntsk01ga)
Additional Pkgs : 57
Database : 11/11E Database
Succession Succession
S/W Release : 300 300
ISM Parameters
TNS : 32767 2500
ACDN : 32767 300
AST : 32767 0
LTID : 64 0
RAN CON : 32767 0
RAN RTE : 32767 500
MUS CON : 32767 0
Press Enter to Continue.

BRAND : 0 2
ACD AGENTS : 32767 10
ANALOGUE TELEPHONES : 32767 32
ATTENDANT CONSOLES : 32767 2500
BRI DSL : 64 150
CLASS TELEPHONES : 32767 0
DATA PORTS : 32767 2500
DIGITAL TELEPHONES : 32767 80
INTERNET TELEPHONES : 32767 0
PHANTOM PORTS : 32767 2500
WIRELESS TELEPHONES : 32767 0
WIRELESS VISITORS : 0 0
ITG ISDN TRUNKS : 32767 0
TRADITIONAL TRUNKS : 32767 2500
TMDI D-CHANNELS : 0 64
SURVIVABILITY : 0 0
PCA : 0 0
IP PEER H.323 TRUNKS : 0 0

M3900 Language Set : 1. Global 10 languages
Press Enter to Continue.


Press Enter to Continue.


I have a 0 and a 2 in the Brand line.

 

[one234]

The 0 is before the keycode is entered and the 2 is after the keycode is entered (Old - New)

The text below shows how to change the banner info (In LD 17 - PARM):


IDLE_SET_DISPLAY Nortel
MODIFY yes
PWD2 (Your 2nd level PWD)
SUPPORTED_TEXT_ONLY
IDLE_DISP_STRING xxxxxxx (Your String)
IDLE_SET_DISPLAY xxxxxxx (The string you've entered)
OK yes




Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...

 

[McGruff753]

one234,

Yep, that's what I did, but nothing is displayed on the phones. Any other thoughts?

 

[Reusser]

You have to have the newer 2000 sets. you can tell by looking at tha handset and line cord connecters on the bottom of set. The newer phones (have a two line display) the connectors are facing the same way. The older sets, these connectors face opposite.