Bandwidth Problem

[jpollack]

At my current place of work our internet connection was very slow, so I did several speed tests, and the test revealed that we were getting a fraction of the bandwidth that we pay for every month. Verizon guarantees us 768k with a 768k burst. However, the speed test revealed that we were getting 285k down and 345k up. Yes, that’s right more bandwidth up than down. After fighting with Verizon for two days they finally gave in and admitted that our circuit was incorrectly set to 256k with a 256k burst. Verizon fixes the bandwidth problem, but the upload speed is still way higher (1404k up, 625k down) than the download speed. I call Verizon today and they insist like the previous days that the problem is on our network, because all of their settings are correct. Assuming that Verizon is correct what could be the problem internally on our network. Everything here is running smoothly and network traffic is not an issue, we only have 55 users. Keep in mind that I did run the speed tests when no one else was at the office.

Thanks for the help,
John

 

[jeter]

How did you test your speeds? I find that an FTP test is usually correct. How is your router setup? Look at your interfaces and veriy all looks ok.

“Reserve your right to think, for even to think wrongly is better than not to think at all”

Fisher CCNP,CCNA Network+