Balancing 2 off-site vector route-to numbers 1

[stinkyshoes]

My company currently routes calls to VDN 1000 to an external number. We would like to route calls to an additional number with 50% of calls going to number 9xxx xxx xxxx and 50% of calls going to 9yyy yyy yyyy.
Can anyone help?

 

[inerguard]

Do you know how many calls a day you get on average.

This is a dirty but possible way:-

If you send the first 100 to 9xxx, then the next 100 to 9yyy etc. this would send approx 50% to each.

goto step if counted-calls to vdn 2250 < 100
12 goto step if counted-calls to vdn 2250 < 200


It's a quick and dirty method but has potential





[Started on Version 3 software 15 years a go]

 

[Stinney]

Stinkyshoes,

Believe we corrisponded about this in another forum. Here is what I posted there:

You can use variable to accomplish this as well:

I used Variable C

Change variable C to:

Var Description Type Scope Length Start Assignment VAC

C Counter collect G 1 1 1

Set up vector as such:

01 wait-time 0 secs hearing silence
02 goto step 6 if C = 2
03 set C = C ADD 1
04 route-to number XXXXXXXXXXX with cov n if unconditionally
05 stop
06 set C = C SUB 1
07 route-to number XXXXXXXXXXX with cov n if unconditionally
08 stop

Try it out.



- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.