Baffled on How to Create Back Door VM Access Number

[kwtaylor]

OK. I've removed my AA into my office location and would now like to setup a "Back Door" number for staff to be able to still check vm when offsite or after hours. I have a "Good Working" DID on my PRI but for life of me can't get my VM Greeting to pick up. - HELP PLEASE - Running out of Anacin...

 

[kwtaylor]

Dial Plan below: Route 14 is what I've put into place.
-----------------------------------------------------------



Table Create 2 Incoming 4 Digit DID and Auto At
/ Id Entry Digits Min Max Class Prio Route
/ -- ----- ------------ --- --- ------------- ---- -----
TableEntry Create 2 1 0 1 1 Internal 0 4
TableEntry Create 2 2 1 4 4 Internal 0 0
TableEntry Create 2 3 2 4 4 Internal 0 0
TableEntry Create 2 4 3 4 4 Internal 0 0
TableEntry Create 2 5 4 4 4 Internal 0 0
TableEntry Create 2 6 500 3 3 Internal 0 3
TableEntry Create 2 7 55 4 4 Internal 0 3
TableEntry Create 2 8 4503 4 4 Internal 0 10
TableEntry Create 2 9 4490 4 4 Internal 0 14

Table Create 3 Least Cost Routing

/////////////////////////////////////////////////////////////////////////////////
/ Routes
/////////////////////////////////////////////////////////////////////////////////

/ Route Description
/ ----- -----------
DestinationRoute Create 1 LocalCO
DestinationRoute Create 2 LocalCONoStrip
DestinationRoute Create 3 Voice Application
DestinationRoute Create 4 Attendant
DestinationRoute Create 5 H323 ConneXtions Ports
DestinationRoute Create 6 Virtual Tie Line (VTL) Ports
DestinationRoute Create 7 Reserved
DestinationRoute Create 8 8 Pool
DestinationRoute Create 9 Reserved
DestinationRoute Create 10 Transfer to Chicago LPO
DestinationRoute Create 14 Voicemail Backdoor

/ Route Entry DestinationExtension
/ ----- ----- --------------------
DestinationRouteEntry Create 1 1 *0002
DestinationRouteEntry Create 1 2 *0001
DestinationRouteEntry Create 2 1 *0002
DestinationRouteEntry Create 2 2 *0001
DestinationRouteEntry Create 3 1 *0003
DestinationRouteEntry Create 4 1 *0004
DestinationRouteEntry Create 5 1 *0005
DestinationRouteEntry Create 6 1 *0006
DestinationRouteEntry Create 7 1 *0003
DestinationRouteEntry Create 8 1 *0008
DestinationRouteEntry Create 9 1 *0003
DestinationRouteEntry Create 10 1 *0002
DestinationRouteEntry Create 14 1 4970

/ Route Entry OperId Operation Value
/ ----- ----- ------ --------- -----
DestinationRouteOperation Create 1 1 1 stripLead 1
DestinationRouteOperation Create 1 2 1 stripLead 1
DestinationRouteOperation Create 8 1 1 stripLead 1
DestinationRouteOperation Create 10 1 1 replace 18476909616
DestinationRouteOperation Create 14 1 1 replace 5501

 

[engjohn]

Create a new AutoAttendant and forward the DID to the AA.
Wen the AA answers, press ** on the phone...

You will then have access to the voicemail system.

 

[cknipe]

or look at your pri group settings. there is an autoext field in there. popluate that with the voicemail hunt group number. Then just dial a DID that is not in your dial plan. That will work as well.