Bad Cable Pair from CO?

[WrongWayFeldman]

I've been having ongoing line problems with my local AT&T residential POTS line over the last six months.
Six different service calls that include everything from an AC hum on the line, static, and dead line. The local techs have blamed squirrels, birds nest, and shiners at two different splice boots on the aerial cable in the neighborhood about miles from my house. Today, I noticed that I can hear someones toner/tracker bleeding over to my line.
Is toner bleed over from one line to another expected under normal circumstances or do you thing that my cable pair from the CO is actually shorting against the cable pair they are trying to service?
What can I say to the TeleCo supervisor to convince them to give me a new cable pair all the way from the CO to my house?

 

[edfair]

If it was 5 years ago I would have asked if you lived next door or down the street. I finally got them to replace the lead shielded cable that tended to crack and leak so that they got to swap pairs just about every major rainstorm. IIRC one guy told me the segment I am on was originally installed in 1938

Toner bleed is not unusual, nor is a lot of other stuff that shows up, snaps, crackles, and pops, along with the audio signals for local radio stations.

Good luck with requesting a new cable. They might put in pieces, but you'll likely hear all sorts of reasons why they can't do it all at one time. I got the impression that the cable used came of of the local cable installer's (sub specialty of AT&T techs) pay.

Ed Fair
Give the wrong symptoms, get the wrong solutions.

 

[WrongWayFeldman]

I left the house to run some errands up the street. As luck would have it, I saw an AT&T service tech driving down the road toward me. I flashed my headlights and he stopped. I asked him if he had a toner on the line and he said that he did. He was working in the same location as the last tech. Then I drove away as I was starting to back up traffic on the road.

Is toner bleed over from one line to another expected under normal circumstances or do you think that my cable pair from the CO is actually shorting against the cable pair they were trying to service?

 

[trvlr1]

Bleed over is quite common, more so than it should be, more so on older wires.

 

[Yorkie9]

Sounds like a wet joint? split pair? somewhere

good luck with getting it fixed

shouldn't really be getting bleed over from the techs tone set either

 

[DHRoger]

In a recent conversation with our local Verizon tech, he stated they are not doing any new copper cable installations and just performing as-needed repairs to their current plant. We have a 300pr cable servicing our bldg that was waterlogged. After months of musical chairs (pairs), the situation came to a head when the new pair went bad five minutes after the tech turned it up. The splicer opened the cable at the low point and drained it, but in the meantime, he bypassed it with 4pr drop wire. That's about as close to replacing the bad cable as we're going to get.

 

[Dexman]

One of the worst kept secrets is that Verizon and at&t are trying to run away from wire line telephone service as fast as they can.

With cable TV providers offering voice services and so many households using cell/smart phones for all voice communications they feel that it is not worth the expense to maintain and replace the aging copper infrastructure.

Verizon and at&t...in an attempt to keep customers and garner new business...offer fiber services (at&t has fiber to node [U-verse] while Verizon has fiber to premise [FiOS]).

Verizon has begun the process of winding down expansion of FiOS. The company will continue to offer it in areas where the fibers already exist...and...will forge ahead in areas where the legal process to run fiber has begun...but that is it.

Verizon has already given us a glimpse of what their plan is for the future. In areas of New Jersey that were devastated by Super Storm Sandy the company is now going with wireless devices.

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http://mysite.verizon.net/vze7n25t/