Backups not working on a particular server

[kythri]

Hi all.

We recently rebuilt an OWA/Exchange server here, and I'm having problems performing a backup on it.

The client machine (sornowa1) has had both the Legato Client and the Exchange module installed on it.

The log displays:

May 20 12:55:45 nbacknt.mmc-sil.com: NetWorker Savegroup: (alert) NT One Year Test completed, 1 client(s) (sornowa1 Failed)
May 20 12:55:45 nbacknt.mmc-sil.com: Start time: Thu May 20 11:51:47 2004
May 20 12:55:45 nbacknt.mmc-sil.com: End time: Thu May 20 12:55:45 2004
May 20 12:55:45 nbacknt.mmc-sil.com: --- Unsuccessful Save Sets ---
May 20 12:55:45 nbacknt.mmc-sil.com: * sornowa1:C:\ 5 retries attempted
May 20 12:55:45 nbacknt.mmc-sil.com: sornowa1:C:\: No full backups of this save set were found in the media database; performing a full backup
May 20 12:55:45 nbacknt.mmc-sil.com: * sornowa1:C:\ Connection timed out
May 20 12:55:45 nbacknt.mmc-sil.com: * sornowa1:SYSTEM DB:\ 5 retries attempted
May 20 12:55:45 nbacknt.mmc-sil.com: sornowa1:SYSTEM DB:\: No full backups of this save set were found in the media database; performing a full backup
May 20 12:55:45 nbacknt.mmc-sil.com: * sornowa1:SYSTEM DB:\ Connection timed out
May 20 12:55:45 nbacknt.mmc-sil.com: * sornowa1:SYSTEM FILES:\ 5 retries attempted
May 20 12:55:45 nbacknt.mmc-sil.com: sornowa1:SYSTEM FILES:\: No full backups of this save set were found in the media database; performing a full backup
May 20 12:55:45 nbacknt.mmc-sil.com: * sornowa1:SYSTEM FILES:\ Connection timed out
May 20 12:55:45 nbacknt.mmc-sil.com: * sornowa1:SYSTEM STATE:\ 5 retries attempted
May 20 12:55:45 nbacknt.mmc-sil.com: sornowa1:SYSTEM STATE:\: No full backups of this save set were found in the media database; performing a full backup
May 20 12:55:45 nbacknt.mmc-sil.com: * sornowa1:SYSTEM STATE:\ Connection timed out
May 20 12:55:45 nbacknt.mmc-sil.com: --- Successful Save Sets ---
May 20 12:55:45 nbacknt.mmc-sil.com: nbacknt.mmc-sil.com: index:sornowa1 level=9, 1 KB 00:02:28 2 files

(Apologies for formatting.)

The backup server can see the client, and vice-versa, via ping tests.

When I try to open up the recover client on the client machine, it tells me it can't find a server.

Any ideas?

 

[wallace88]

Did you test ping with both short name and long name?

It's saying that it cannot connect to "sornowa1".

 

[DavinaTreiber]

Looks like the NetWorker service is not running on the client.

 

[kythri]

Doh, I feel like an idiot.

Due to a corporate merger, we've got multiple different VLAN's running around.

The client, during it's rebuild, got an IP address change, and DNS was updated for one domain (the domain that the client was in), but not the domain the server was in.

Fixed DNS, rebooted the server, and presto, it backs up now.

THANK YOU ALL FOR YOUR HELP!!