Hi folks,
I'm having intermittent problemes with backup exec 8.5 build 3571 running on windows 2000 server. Often (but not always), the back-up fails for no particular reason (Unknown error). I'm not very familiar with backup exec since I got hired 2 weeks ago. Here are 2 logs. A successful one (first) and a problematic one (second). Help would be highly appreciated!
RoGx
[LOG SUCCESSFUL BEGIN]
======================================================================
Job server: CH03CHCSVR00003
Job name: Quotidien
Job started: Wednesday, July 23, 2003 at 8:00:03 PM
Job type: Backup
Log file: BEX94.txt
======================================================================
Drive and media information from media mount:
Changer Name:
Drive Name: HP 1
Media Slot: 0
Media Cartridge Label: 4MM000009
Targeted Media Set Name: Media Set 1
======================================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
======================================================================
Media Name: "Media created 7/23/2003 08:00:04 PM"
Backup of "C: NOSPART"
Backup set #1 on storage media #1
Backup set description: "Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/23/2003 at 8:00:40 PM.
The item \Documents and Settings\backup232\Local Settings\Temp\JET11.tmp in use - skipped.
The item \Documents and Settings\backup232\Local Settings\Temp\JET16.tmp in use - skipped.
The item \Documents and Settings\backup232\Local Settings\Temp\JET20FA.tmp in use - skipped.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "adamm.log" in use - Backed up.
File "pvl.ldb" in use - Backed up.
File "pvl.mdb" in use - Backed up.
File "dnary.ldb" in use - Backed up.
File "ias.ldb" in use - Backed up.
File "ias.mdb" in use - Backed up.
The item \WINNT\Temp\JET81A9.tmp in use - skipped.
The item \WINNT\Temp\JET8989.tmp in use - skipped.
Backup completed on 7/23/2003 at 8:12:03 PM.
Backed up 13930 files in 1011 directories.
9 files were in use
5 items were skipped.
Processed 1,901,482,504 bytes in 11 minutes and 23 seconds.
Throughput rate: 159.3 MB/min
----------------------------------------------------------------------
Media Name: "Media created 7/23/2003 08:00:04 PM"
Backup of "CH03CHCSVR00003 "
Backup set #2 on storage media #1
Backup set description: "Backup"
Backup Type: DATABASE - Back Up Entire Database
Backup started on 7/23/2003 at 8:12:04 PM.
Backup completed on 7/23/2003 at 8:20:52 PM.
Backed up 11 database(s)
Backed up 1743 table(s) in 9 database(s)
Device allocation information (from 'sysdevices'):
Logical Size In
Device ID Logical Device Name 2K Pages Physical Device Name
--------- ------------------------------------------------------------ --------- ---------------------------------------------------
127 MSDBData 51200 D:\MSSQL\DATA\MSDB.DAT
126 MSDBLog 30720 D:\MSSQL\DATA\MSDBLOG.DAT
1 clinical 204800 D:\MSSQL\DATA\clinical.DAT
0 master 12800 D:\MSSQL\DATA\MASTER.DAT
5 medipharm 1024000 D:\MSSQL\DATA\medipharm.DAT
10 medipharm_log 307200 D:\MSSQL\DATA\medipharm_log.DAT
3 medipharm_user_data 102400 D:\MSSQL\DATA\medipharm_user_data.DAT
4 mph_control_data 7680 D:\MSSQL\DATA\mph_control_data.DAT
6 mph_control_log 7680 D:\MSSQL\DATA\mph_control_log.DAT
2 tempdb 153600 D:\MSSQL\DATA\tempdb.DAT
7 trn_clinical_data 204800 D:\MSSQL\DATA\trn_clinical_data.DAT
9 trn_medipharm_data 1331200 D:\MSSQL\DATA\trn_medipharm_data.DAT
8 trn_medipharm_user_data 102400 D:\MSSQL\DATA\trn_medipharm_user_data.DAT
Database segment allocation information (from 'sysusages'):
Segment First Logical Number of Starting Virtual
DBID Database Name Assignment Logical Device Name Page Number Logical Pages Page Number
------ ------------------------------------------------------------ ---------- ------------------------------------------------------------ ------------- ------------- ----------------
5 pubs 7 master 0 512 2052
5 pubs 7 master 512 1024 10756
6 clinical 7 clinical 0 102400 16777216
6 clinical 7 clinical 102400 102400 16879616
7 medipharm_user 7 medipharm_user_data 0 102400 50331648
8 mph_control 3 mph_control_data 0 7680 67108864
8 mph_control 4 mph_control_log 7680 7680 100663296
9 medipharm 3 medipharm 0 1024000 83886080
9 medipharm 4 medipharm_log 1024000 307200 167772160
11 trn_clinical 7 trn_clinical_data 0 204800 117440512
12 trn_medipharm_user 7 trn_medipharm_user_data 0 102400 134217728
13 trn_medipharm 7 trn_medipharm_data 0 1024000 150994944
13 trn_medipharm 7 trn_medipharm_data 1024000 307200 152018944
Processed 2,797,246,464 bytes in 8 minutes and 48 seconds.
Throughput rate: 303.1 MB/min
----------------------------------------------------------------------
Media Name: "Media created 7/23/2003 08:00:04 PM"
Backup of "D: Data"
Backup set #3 on storage media #1
Backup set description: "Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/23/2003 at 8:20:52 PM.
File "sfm40log" in use - Backed up.
The item \MSSQL\DATA\clinical.DAT in use - skipped.
The item \MSSQL\DATA\MASTER.DAT in use - skipped.
The item \MSSQL\DATA\medipharm.DAT in use - skipped.
The item \MSSQL\DATA\medipharm_log.DAT in use - skipped.
The item \MSSQL\DATA\medipharm_user_data.DAT in use - skipped.
The item \MSSQL\DATA\mph_control_data.DAT in use - skipped.
The item \MSSQL\DATA\mph_control_log.DAT in use - skipped.
The item \MSSQL\DATA\MSDB.DAT in use - skipped.
The item \MSSQL\DATA\MSDBLOG.DAT in use - skipped.
The item \MSSQL\DATA\tempdb.DAT in use - skipped.
The item \MSSQL\DATA\trn_clinical_data.DAT in use - skipped.
The item \MSSQL\DATA\trn_medipharm_data.DAT in use - skipped.
The item \MSSQL\DATA\trn_medipharm_user_data.DAT in use - skipped.
File "ERRORLOG" in use - Backed up.
Backup completed on 7/23/2003 at 8:37:58 PM.
Backed up 12338 files in 541 directories.
2 files were in use
13 items were skipped.
Processed 4,876,547,367 bytes in 17 minutes and 6 seconds.
Throughput rate: 272.0 MB/min
----------------------------------------------------------------------
Media Name: "Media created 7/23/2003 08:00:04 PM"
Backup of "\\CH03CHCSVR00003\System?State "
Backup set #4 on storage media #1
Backup set description: "Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/23/2003 at 8:37:59 PM.
Backup completed on 7/23/2003 at 8:39:30 PM.
Backed up 1764 files in 78 directories.
Processed 229,317,934 bytes in 1 minute and 31 seconds.
Throughput rate: 144.2 MB/min
----------------------------------------------------------------------
======================================================================
Job Operation - Verify
======================================================================
Verify of "C: NOSPART"
Backup set #1 on storage media #1
Backup set description: "Backup"
Verify started on 7/23/2003 at 8:40:32 PM.
Verify completed on 7/23/2003 at 8:47:16 PM.
Verified 13930 files in 1011 directories.
0 files were different.
Processed 1,901,482,504 bytes in 6 minutes and 44 seconds.
Throughput rate: 269.3 MB/min
----------------------------------------------------------------------
Verify of "CH03CHCSVR00003 "
Backup set #2 on storage media #1
Backup set description: "Backup"
Verify started on 7/23/2003 at 8:47:16 PM.
Verify completed on 7/23/2003 at 8:53:48 PM.
Verified 11 database(s)
Verified 1743 table(s) in 9 database(s)
Processed 2,797,246,464 bytes in 6 minutes and 32 seconds.
Throughput rate: 408.3 MB/min
----------------------------------------------------------------------
Verify of "D: Data"
Backup set #3 on storage media #1
Backup set description: "Backup"
Verify started on 7/23/2003 at 8:53:48 PM.
Verify completed on 7/23/2003 at 9:08:56 PM.
Verified 12338 files in 541 directories.
0 files were different.
Processed 4,876,547,367 bytes in 15 minutes and 8 seconds.
Throughput rate: 307.3 MB/min
----------------------------------------------------------------------
Verify of "\\CH03CHCSVR00003\System?State "
Backup set #4 on storage media #1
Backup set description: "Backup"
Verify started on 7/23/2003 at 9:08:56 PM.
Verify completed on 7/23/2003 at 9:10:01 PM.
Verified 1764 files in 78 directories.
0 files were different.
Processed 229,317,934 bytes in 1 minute and 5 seconds.
Throughput rate: 201.9 MB/min
----------------------------------------------------------------------
======================================================================
Job ended: Wednesday, July 23, 2003 at 9:11:13 PM
Job completion status: Successful
======================================================================
[LOG SUCCESSFUL END]
[PROBLEMATIC LOG BEGIN]
======================================================================
Job server: CH03CHCSVR00003
Job name: Quotidien
Job started: Tuesday, July 29, 2003 at 8:00:03 PM
Job type: Backup
Log file: BEX00.txt
======================================================================
Drive and media information from media mount:
Changer Name:
Drive Name: HP 1
Media Slot: 0
Media Cartridge Label: 4MM000008
Targeted Media Set Name: Media Set 1
======================================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
======================================================================
Media Name: "Media created 7/29/2003 08:00:03 PM"
Backup of "C: NOSPART"
Backup set #1 on storage media #1
Backup set description: "Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/29/2003 at 8:00:41 PM.
The item \Documents and Settings\backup232\Local Settings\Temp\JET11.tmp in use - skipped.
The item \Documents and Settings\backup232\Local Settings\Temp\JET4564.tmp in use - skipped.
The item \Documents and Settings\backup232\Local Settings\Temp\JET8C.tmp in use - skipped.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "adamm.log" in use - Backed up.
File "pvl.ldb" in use - Backed up.
File "pvl.mdb" in use - Backed up.
File "dnary.ldb" in use - Backed up.
File "ias.ldb" in use - Backed up.
File "ias.mdb" in use - Backed up.
The item \WINNT\Temp\JET81A9.tmp in use - skipped.
The item \WINNT\Temp\JET8989.tmp in use - skipped.
Backup completed on 7/29/2003 at 8:12:13 PM.
Backed up 13945 files in 1011 directories.
9 files were in use
5 items were skipped.
Processed 1,902,223,675 bytes in 11 minutes and 32 seconds.
Throughput rate: 157.3 MB/min
----------------------------------------------------------------------
An unknown error occurred on device "HP 1".^ ^ ^ ^ ^
======================================================================
Job ended: Tuesday, July 29, 2003 at 8:12:38 PM
Job completion status: Failed
======================================================================
[PROBLEMATIC LOG END]
I'm having intermittent problemes with backup exec 8.5 build 3571 running on windows 2000 server. Often (but not always), the back-up fails for no particular reason (Unknown error). I'm not very familiar with backup exec since I got hired 2 weeks ago. Here are 2 logs. A successful one (first) and a problematic one (second). Help would be highly appreciated!
RoGx
[LOG SUCCESSFUL BEGIN]
======================================================================
Job server: CH03CHCSVR00003
Job name: Quotidien
Job started: Wednesday, July 23, 2003 at 8:00:03 PM
Job type: Backup
Log file: BEX94.txt
======================================================================
Drive and media information from media mount:
Changer Name:
Drive Name: HP 1
Media Slot: 0
Media Cartridge Label: 4MM000009
Targeted Media Set Name: Media Set 1
======================================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
======================================================================
Media Name: "Media created 7/23/2003 08:00:04 PM"
Backup of "C: NOSPART"
Backup set #1 on storage media #1
Backup set description: "Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/23/2003 at 8:00:40 PM.
The item \Documents and Settings\backup232\Local Settings\Temp\JET11.tmp in use - skipped.
The item \Documents and Settings\backup232\Local Settings\Temp\JET16.tmp in use - skipped.
The item \Documents and Settings\backup232\Local Settings\Temp\JET20FA.tmp in use - skipped.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "adamm.log" in use - Backed up.
File "pvl.ldb" in use - Backed up.
File "pvl.mdb" in use - Backed up.
File "dnary.ldb" in use - Backed up.
File "ias.ldb" in use - Backed up.
File "ias.mdb" in use - Backed up.
The item \WINNT\Temp\JET81A9.tmp in use - skipped.
The item \WINNT\Temp\JET8989.tmp in use - skipped.
Backup completed on 7/23/2003 at 8:12:03 PM.
Backed up 13930 files in 1011 directories.
9 files were in use
5 items were skipped.
Processed 1,901,482,504 bytes in 11 minutes and 23 seconds.
Throughput rate: 159.3 MB/min
----------------------------------------------------------------------
Media Name: "Media created 7/23/2003 08:00:04 PM"
Backup of "CH03CHCSVR00003 "
Backup set #2 on storage media #1
Backup set description: "Backup"
Backup Type: DATABASE - Back Up Entire Database
Backup started on 7/23/2003 at 8:12:04 PM.
Backup completed on 7/23/2003 at 8:20:52 PM.
Backed up 11 database(s)
Backed up 1743 table(s) in 9 database(s)
Device allocation information (from 'sysdevices'):
Logical Size In
Device ID Logical Device Name 2K Pages Physical Device Name
--------- ------------------------------------------------------------ --------- ---------------------------------------------------
127 MSDBData 51200 D:\MSSQL\DATA\MSDB.DAT
126 MSDBLog 30720 D:\MSSQL\DATA\MSDBLOG.DAT
1 clinical 204800 D:\MSSQL\DATA\clinical.DAT
0 master 12800 D:\MSSQL\DATA\MASTER.DAT
5 medipharm 1024000 D:\MSSQL\DATA\medipharm.DAT
10 medipharm_log 307200 D:\MSSQL\DATA\medipharm_log.DAT
3 medipharm_user_data 102400 D:\MSSQL\DATA\medipharm_user_data.DAT
4 mph_control_data 7680 D:\MSSQL\DATA\mph_control_data.DAT
6 mph_control_log 7680 D:\MSSQL\DATA\mph_control_log.DAT
2 tempdb 153600 D:\MSSQL\DATA\tempdb.DAT
7 trn_clinical_data 204800 D:\MSSQL\DATA\trn_clinical_data.DAT
9 trn_medipharm_data 1331200 D:\MSSQL\DATA\trn_medipharm_data.DAT
8 trn_medipharm_user_data 102400 D:\MSSQL\DATA\trn_medipharm_user_data.DAT
Database segment allocation information (from 'sysusages'):
Segment First Logical Number of Starting Virtual
DBID Database Name Assignment Logical Device Name Page Number Logical Pages Page Number
------ ------------------------------------------------------------ ---------- ------------------------------------------------------------ ------------- ------------- ----------------
5 pubs 7 master 0 512 2052
5 pubs 7 master 512 1024 10756
6 clinical 7 clinical 0 102400 16777216
6 clinical 7 clinical 102400 102400 16879616
7 medipharm_user 7 medipharm_user_data 0 102400 50331648
8 mph_control 3 mph_control_data 0 7680 67108864
8 mph_control 4 mph_control_log 7680 7680 100663296
9 medipharm 3 medipharm 0 1024000 83886080
9 medipharm 4 medipharm_log 1024000 307200 167772160
11 trn_clinical 7 trn_clinical_data 0 204800 117440512
12 trn_medipharm_user 7 trn_medipharm_user_data 0 102400 134217728
13 trn_medipharm 7 trn_medipharm_data 0 1024000 150994944
13 trn_medipharm 7 trn_medipharm_data 1024000 307200 152018944
Processed 2,797,246,464 bytes in 8 minutes and 48 seconds.
Throughput rate: 303.1 MB/min
----------------------------------------------------------------------
Media Name: "Media created 7/23/2003 08:00:04 PM"
Backup of "D: Data"
Backup set #3 on storage media #1
Backup set description: "Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/23/2003 at 8:20:52 PM.
File "sfm40log" in use - Backed up.
The item \MSSQL\DATA\clinical.DAT in use - skipped.
The item \MSSQL\DATA\MASTER.DAT in use - skipped.
The item \MSSQL\DATA\medipharm.DAT in use - skipped.
The item \MSSQL\DATA\medipharm_log.DAT in use - skipped.
The item \MSSQL\DATA\medipharm_user_data.DAT in use - skipped.
The item \MSSQL\DATA\mph_control_data.DAT in use - skipped.
The item \MSSQL\DATA\mph_control_log.DAT in use - skipped.
The item \MSSQL\DATA\MSDB.DAT in use - skipped.
The item \MSSQL\DATA\MSDBLOG.DAT in use - skipped.
The item \MSSQL\DATA\tempdb.DAT in use - skipped.
The item \MSSQL\DATA\trn_clinical_data.DAT in use - skipped.
The item \MSSQL\DATA\trn_medipharm_data.DAT in use - skipped.
The item \MSSQL\DATA\trn_medipharm_user_data.DAT in use - skipped.
File "ERRORLOG" in use - Backed up.
Backup completed on 7/23/2003 at 8:37:58 PM.
Backed up 12338 files in 541 directories.
2 files were in use
13 items were skipped.
Processed 4,876,547,367 bytes in 17 minutes and 6 seconds.
Throughput rate: 272.0 MB/min
----------------------------------------------------------------------
Media Name: "Media created 7/23/2003 08:00:04 PM"
Backup of "\\CH03CHCSVR00003\System?State "
Backup set #4 on storage media #1
Backup set description: "Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/23/2003 at 8:37:59 PM.
Backup completed on 7/23/2003 at 8:39:30 PM.
Backed up 1764 files in 78 directories.
Processed 229,317,934 bytes in 1 minute and 31 seconds.
Throughput rate: 144.2 MB/min
----------------------------------------------------------------------
======================================================================
Job Operation - Verify
======================================================================
Verify of "C: NOSPART"
Backup set #1 on storage media #1
Backup set description: "Backup"
Verify started on 7/23/2003 at 8:40:32 PM.
Verify completed on 7/23/2003 at 8:47:16 PM.
Verified 13930 files in 1011 directories.
0 files were different.
Processed 1,901,482,504 bytes in 6 minutes and 44 seconds.
Throughput rate: 269.3 MB/min
----------------------------------------------------------------------
Verify of "CH03CHCSVR00003 "
Backup set #2 on storage media #1
Backup set description: "Backup"
Verify started on 7/23/2003 at 8:47:16 PM.
Verify completed on 7/23/2003 at 8:53:48 PM.
Verified 11 database(s)
Verified 1743 table(s) in 9 database(s)
Processed 2,797,246,464 bytes in 6 minutes and 32 seconds.
Throughput rate: 408.3 MB/min
----------------------------------------------------------------------
Verify of "D: Data"
Backup set #3 on storage media #1
Backup set description: "Backup"
Verify started on 7/23/2003 at 8:53:48 PM.
Verify completed on 7/23/2003 at 9:08:56 PM.
Verified 12338 files in 541 directories.
0 files were different.
Processed 4,876,547,367 bytes in 15 minutes and 8 seconds.
Throughput rate: 307.3 MB/min
----------------------------------------------------------------------
Verify of "\\CH03CHCSVR00003\System?State "
Backup set #4 on storage media #1
Backup set description: "Backup"
Verify started on 7/23/2003 at 9:08:56 PM.
Verify completed on 7/23/2003 at 9:10:01 PM.
Verified 1764 files in 78 directories.
0 files were different.
Processed 229,317,934 bytes in 1 minute and 5 seconds.
Throughput rate: 201.9 MB/min
----------------------------------------------------------------------
======================================================================
Job ended: Wednesday, July 23, 2003 at 9:11:13 PM
Job completion status: Successful
======================================================================
[LOG SUCCESSFUL END]
[PROBLEMATIC LOG BEGIN]
======================================================================
Job server: CH03CHCSVR00003
Job name: Quotidien
Job started: Tuesday, July 29, 2003 at 8:00:03 PM
Job type: Backup
Log file: BEX00.txt
======================================================================
Drive and media information from media mount:
Changer Name:
Drive Name: HP 1
Media Slot: 0
Media Cartridge Label: 4MM000008
Targeted Media Set Name: Media Set 1
======================================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
======================================================================
Media Name: "Media created 7/29/2003 08:00:03 PM"
Backup of "C: NOSPART"
Backup set #1 on storage media #1
Backup set description: "Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/29/2003 at 8:00:41 PM.
The item \Documents and Settings\backup232\Local Settings\Temp\JET11.tmp in use - skipped.
The item \Documents and Settings\backup232\Local Settings\Temp\JET4564.tmp in use - skipped.
The item \Documents and Settings\backup232\Local Settings\Temp\JET8C.tmp in use - skipped.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "adamm.log" in use - Backed up.
File "pvl.ldb" in use - Backed up.
File "pvl.mdb" in use - Backed up.
File "dnary.ldb" in use - Backed up.
File "ias.ldb" in use - Backed up.
File "ias.mdb" in use - Backed up.
The item \WINNT\Temp\JET81A9.tmp in use - skipped.
The item \WINNT\Temp\JET8989.tmp in use - skipped.
Backup completed on 7/29/2003 at 8:12:13 PM.
Backed up 13945 files in 1011 directories.
9 files were in use
5 items were skipped.
Processed 1,902,223,675 bytes in 11 minutes and 32 seconds.
Throughput rate: 157.3 MB/min
----------------------------------------------------------------------
An unknown error occurred on device "HP 1".^ ^ ^ ^ ^
======================================================================
Job ended: Tuesday, July 29, 2003 at 8:12:38 PM
Job completion status: Failed
======================================================================
[PROBLEMATIC LOG END]