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Backup Of Agent Greetings

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tciotti2003

Technical User
Jan 3, 2012
51
US
Hello All...So We finally figured out how to edit the 46xx.txt file to enable agent greetings and agent status line on the 9611g and 9641g phones...If anyone needs this info, here it is
## AGTGREETINGSTAT - Sets the agent greeting permission flag; for Call Center use
## only.
##
SET CALLCTRSTAT 1
SET AGTLOGINFAC *24
SET AGTLOGOUTFAC *25
SET AGTGREETINGSTAT 1
SET AGTINFOSTAT 0

##
Here is the problem...If you do not have backup/restore set when the phone reloads you lose the greeting. Trying to set the backup/restore in the 46xx.txt file and got the BRURI set so now we can see the option to backup in the advanced options tab..Question where is the recommended placeholder to send the backup to? BRURI http//call server ipaddress/?????
 
################# BACKUP/RESTORE SETTINGS ################
##
## Backup and Restore URI
## URI used for HTTP backup and retrieval of user data.
## Specify HTTP server and directory path to backup file.
## Do not specify backup file name.
## BRURI is not supported on 96xx, 16CC and 1603 SIP phones.
## SET BRURI ##
## Backup/Restore Authentication
## Specifies whether authentication is used for backup/restore file downloa
d.
## Call server IP address and telephone's registration can be used as crede
ntials.
## 0: Call server IP address and telephone's registration password
## are not included as credentials.
## 1: The call server IP address and the telephone's registration
## password are included as the credentials in an Authorization request-hea
der
## SET BRAUTH 0


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting
 
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