Backup failed with 191 error 1

[solaries]

Hi,

I am getting below error with duplication. Any help is appreciated.

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2/7/2010 2:24:40 PM - mounting 100281
2/7/2010 2:24:43 PM - started process bptm (704580)
2/7/2010 2:24:43 PM - mounting 102522
2/7/2010 3:08:40 PM - Error bptm(pid=704580) error requesting media, TpErrno = Robot operation failed
2/7/2010 3:08:43 PM - current media 102522 complete, requesting next resource Drive_0_0_0_2:NetBackup:102522
2/7/2010 3:38:55 PM - Error nbjm(pid=405608) NBU status: 98, EMM status: The media server reported a system error
2/7/2010 3:38:57 PM - Error bptm(pid=442476) media manager terminated by parent process
2/7/2010 3:39:07 PM - Error bpduplicate(pid=716866) host xyz backup id xyz_1265490004 read failed, error requesting media (tpreq) (9Cool.
2/7/2010 3:39:08 PM - Error bpduplicate(pid=716866) host xyz backupid xyz_1265490004 write failed, media manager killed by signal (82).
2/7/2010 3:39:10 PM - Error bpduplicate(pid=716866) Duplicate of backupid xyz_1265490004 failed, media manager killed by signal (82).
2/7/2010 3:39:10 PM - Error bpduplicate(pid=716866) Status = no images were successfully processed.
2/7/2010 3:39:11 PM - end Duplicate; elapsed time: 01:22:20
no images were successfully processed(191)
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Regards
Dnyan

 

[Martin999]

This would appear to be the issue:

2/7/2010 3:08:40 PM - Error bptm(pid=704580) error requesting media, TpErrno = Robot operation failed

What details are snow in the following logs ;

/usr/openv/netbackup/logs/bptm
/usr/openv/volmgr/debug/robots
/usr/openv/volmgr/debug/ltid

For bptm, put VERBOSE = 5 into bp.conf and for robots/ ltid put VERBOSE into vm.conf

/usr/openv/netbackup/bp.conf
/usr/openv/volmgr/vm.conf

You will need to restart the services on the media server and re-run your duplication.

Martin