Backup Exec Will Not Restore

[BEntHell]

My company has been using Backup Exec 8.6 for Windows NT/2000, loaded on a Windows NT 4.0 sp6a machine.

We haven't had any problems using the system for the entire year that I've been with the company; we must have run out of luck.

We had a server crash yesterday; another NT4 sp6a. I was unable to repair some OS corruption, and reloaded the server.

I went to restore the server from the last backup, and BE keeps failing the job because it cannot connect to the c$ share on the rebuilt server.

I've opened the server up to basically allow everyone access as an admin (something I normally would never do, except in this instance I intended to change everything again right away), but BE still won't restore. It keeps giving me the "unable to connect" error message, after I start the restore.

I've applied every Veritas Hotfix appropriate for this installation, in the proper order- by the book, and I still can't restore the server.

Beyond the poor Veritas support, indicating a similar problem associated with Exchange servers (which this server is not), I have found nothing to indicate my problem is common.

Does anyone have any ideas of what my problem might be?

Please help!

 

[amak75]

Hi

Try the following technote

http://seer.support.veritas.com/docs/238618.htm

The regsitry modofication is made on the server that you are restoring to.


Hope this helps.

 

[dogmata]

BentHell:

- I am assuming the remote agent is installed, started and using the local system account on the target box.

- what you might want to try is to create an identical BE service a/c and add it into the local admin grp. on remote
- try the restore
- if it fails, on the BE server, drill down in backup selections tab until you can see the admin shares of the target machine > click on the C$ (not the checkbox, but the actual share) so thats its highlighted in blue > network (in the BE console) > reset default attach info > put in another user who is a member of the local admin. group of the remote. If that fails........
- stop all BE services (on the media server)
- rename the BEWINUI.UNI (password DB on the BE server, in the veritas\backup exec\Nt\data directory)
- start all BE services
- launch the BE console (only starting the console will create a new BEWINUI)
- try running a restore

- If you get stuck, post another entry here and also advise if we are talking about domain environment / WrKgrp, different domain ? any firewalls between the server ? what are you trying to restore ? PDC, member server ? What was running on there?

Hope this helps

Cheers
Dog