I'm using Veritas Backup Exec and we are unable to connect to our media drive at all. The service refuses to start. I look in Event Viewer and see:
then
then
This is really strange because we've been running successful backups for some time now. Once in a while we would get this error, but a server restart would solve the problem. Now it seems we are locked out. To make matters worse, our tape drive (a Quantum SDLT 320) refuses to eject the tape that is inside of it.
Does this sound like a faulty drive or a misconfiguration issue?
Code:
Logon attempt with current password failed with the following error:
Logon failure: unknown user name or bad password.
then
Code:
The Backup Exec Remote Agent for Windows Servers service failed to start due to the following error:
The service did not start due to a logon failure.
then
Code:
The Backup Exec Job Engine service depends on the Backup Exec Remote Agent for Windows Servers service which failed to start because of the following error:
The service did not start due to a logon failure.
This is really strange because we've been running successful backups for some time now. Once in a while we would get this error, but a server restart would solve the problem. Now it seems we are locked out. To make matters worse, our tape drive (a Quantum SDLT 320) refuses to eject the tape that is inside of it.
Does this sound like a faulty drive or a misconfiguration issue?