Backup Exec - Failed to return Exchange Log Files

[esystm]

Perhaps someone here can give me a hand on this...

I am getting the following error after backing up my three servers.

Completed Status: Failed

Final error: 0xe000030c - Exchange failed to return any log files when backing up the database.

Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-780

Further down the backup report is this:

Verify- \\FURNACE\Microsoft Information Store\First Storage Group WARNING: "Log files" is a corrupt file.
This file cannot verify.

There is absolutely no help on this error on the Symantec website. There are people who had this issue, but no resolutions. That error link goes to a blank page.

The odd bit is that first the back up failed saying that it could not continue because Circular Logging was enabled. I never turned it on, but followed the steps to turn it off. The next day the nightly Backup failed with this error and I have not been able to get it going again.

Servers that I back up onto one tape drive:

- SBS 2003

- Windows Server 2003 (With SQL 2005)

- Windows Server 2003 (Terminal Server)

Tape Drive:

- HP StorageWorks Ultrium 448 (With latest Veritas Drivers)

I am using:

- BackUp Exec 10d SP3


This set up worked for the past year and the problem has only started this week.

Thanks for your help,

- e

 

[steveot]

Take a look at the application log on the Exchange server. Look for Source ESE or ESE backup event. Look at the time right around the backup was taking place. I suspect you will see some problem in exchange and log file corruption.