Backup Exec 9.0 Service Logon question

[ncscott]

I am in the process of configuring a new install of Backup Exec 9.0. My environment consists of a SQL database server and a Web/Application server, both running W2K Advanced. Backup Exec is installed on the database server, and will be backing up the DB to a 50GB tape drive on that machine. I have also installed the Backup Exec Remote Client on the Web Server in order to backup certain directories on that server.

I have created a Windows user and a Backup Exec user for the exclusive use of Backup Exec and it's services, and made the user an administrator. However, after changing the service logons to this new user, when I try to create a new job I get the following message:
"A required privilege is not held by the client."
And I am unable to see any of my drives or databases in the selection screen where you select what is to be backed up.

 

[Qdog]

Same thing happened to me, it has to do with rights not assigned to the user account you created in Windows or Active Directory. Follow steps in Technote below:

http://seer.support.veritas.com/docs/254239.htm

 

[ncscott]

Thanks for the reply QDog, I actually figured it out on Friday, on a whim I redid the service user changes, but used the Backup Exec Services manager instead of the Windows services control panel, and everything works, exactly as it says in the tech note.