Backup Exec 8.5 not backing up Exchange 2000 mailboxes 2

[Lysis]

As the Subject states...

BE8.5 picks up everything else, including the Information Store and whatnot having to do with Exchange 2K. The log returns an Access Denied error - but I can't find anything on this with Veritas.com or Technet.

Thoughts?

 

[Zelandakh]

This is an Exchange server issue, not BE. Go to the top level of Exchange and ensure that inherited permissions for the trees include the BE user account otherwise the backup cannot access the data as it doesn't have the perms.

 

[TinRam]

I have not done this with Exchnage 2000, but in exchange 5.5 you had to make sure that:

1) Exchange admin was installed on the backup server
2) Outlook was installed on the backup server
3) The backup exec account had a mailbox in exchange
4) The backup exec account had admin permission on the exchnage server
5) The backup exec account had an Outlook profile set up on the backup server

You may already know all this, I thought I would cover the basics.

 

[Zelandakh]

That is only for email notification for points 2, 3 and 5.

Assume point 1 means a user called that. It is not necessary.

Point 4 is critical to get the backup to work.

 

[Lysis]

Thanks for the input...I'll double-check the server.

 

[Tilo]

You also should make sure that you got the right exchange agent.
There is a seperate one for Exchange 2000 which is specified by the serialnumber you use.

Tilo

 

[nQziteev]

I/m having the exact same problem. I can backup the INFORMATION STORE, and browse the mailboxes within BE, but they will not back up.

I went into SYSTEM MANAGER, R-Click on the TOP/FIRST ORGANIZATION, 'Delegate Control...', and added the "BACKUPEXEC" user with FULL administrative rights. Then I restarted all BE services (which use the BACKUPEXEC user acct). None of this helped.

Am I not doing the security right? The BACKUPEXEC user is a member of 'Administrators', 'Domain Admins', and 'Domain Users'.

Any input would be greatly appreciated!
THANKS!
Peter

 

[nQziteev]

PS. I do have the Exchange 2000 Option for BE 8.5 installed...

 

[Guest_imported]

Try to logon to the server with the backup exec service account. Right click on the mailbox store and choose the backup exec service account as "Attach as". Select all the mailboxes you want to backup and run a testbackup.

Mr. Rob

 

[senwebtek]

FYI, I've been fighting with getting BackupExec8.5 SBS to back up individual mailboxes for 3 days. I folowed the suggestions in most of the various posts on this tread to no avail, HOWEVER, I finally got it to work. This is what I did. I attached to the server using the fully qualified name of the mailbox. For example, /o=comany/ou=first administrative group/cn=Recipients/cn=backupexecacct. You can look this up by using ADSI Edit from the Windows 2000 support tools. See

http://seer.support.veritas.com/docs/236659.htm

for details. Hope this helps.

 

[senwebtek]

Regarding my last post, it only worked once - now I'm back to square one. This is too wierd!! B-(

 

[bobafet]

This should do the trick -

http://seer.support.veritas.com/docs/236713.htm

How the "Send As" and the "Receive As" permissions effect Backup Exec when backing up Exchange 2000 mailboxes.

also check the below:

http://seer.support.veritas.com/docs/190937.htm

How to configure Backup Exec 7.3 and 8.x to backup individual mailboxes from Microsoft Exchange version 5.x and 2000

Couple other points:
1. If you have Outlook XP on your Backup Server, try rolling it back to Outlook 2000 - mapi32.dll issue here.
2. check the below technote:

http://seer.support.veritas.com/docs/229917.htm