I have a SQL Server 7 installation with Service Pack 4 applied. After installation of SQL Backup Agent, I get the following error message from a backup - Backup Agent Error - (78) "Can not open a service". Both Arcserve 2000 and the SQL Backup Agent are at Service Pack 4. Looking in the registry, it seems that Arcserve thinks that I have SQL Server 2000 installed.
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Backup Agent Error - (78)
- Thread starter kmcdal
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This usually happens if you previously had a copy of SQL 2000 installed on the machine. The uninstaller for SQL 2000 does not clean up the registry completely. The SQL agent installer uses the registry to determine what version of SQL you have installed. If it finds SQL 2000 keys, then it will assume you have this version. You'll need to remove the SQL 2000 keys from the registry and reinstall the agnet.
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