BackOrder Numbers Changing

[Borvik]

I'm not sure if back order SOP numbers default to Bxxxxxxxxxx, but that's the scheme we use.

Occaisionally the B gets dropped from the front of the back order number - leaving us with a backorder and an order with the same SOP number. This causes problems for shipping.

Anyway, what I'm trying to ask is - what would cause the B to drop?

The only think I can think of is someone manually entering in a BackOrder number incorrectly when entering a backorder - thus changing the setup. Am I correct in thinking this?

 

[Luvsql]

Do you have more than one Order and Backorder type setup?

 

[Borvik]

I think that there are multiple Order types setup (only one of which we use - I'll have to double check tomorrow).

But I do know that there is only one Backorder type setup.

 

[Borvik]

Nope - we just have one of each. The only one we have two on is Invoices, and we only really use one of those.