backing up servers on differennt subnets

[buraza]

I have few servers which are on different subnet.
I registered these servers as clients in Legato Server and it's OK.
When I try to back them up I get message
savegroup alert: 'group' completed, total 1 clien(s), 0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded.

When I check the group details, it tells me
client 'west' is not properly configured in the NetWorker Server
or 'west' not in the aliases list for client 'west'

I have then added the aliases in the list and the message I get is:
Unsuccessful savesets
unknown error 1314

Can anyone help please?? I am using Legato 7.1

 

[goony]

Two things that might help:

1) Put the fqdn (fully-qualified domain name) as an alias,
e.g. west.mydomain.com in the client profile. I have had
occasions where doing this fixed things up.

2) Can the server ping the client by name and vice versa? Or can you 'nslookup' or 'dig' the other system and have it resolve the address? If not, then you might want to add the 'other node' into your hosts file - that way you'll bypass any DNS issues and your systems will locally know about each other.

Also... is their some kind of firewall or router between the client and server that might be filtering some ports? Check out chapter 3 of the admin guide under 'Firewall Supoort' to get an idea of what ports would have to be opened for this to work. Hint: there are a lot of them