I need to know if there is anyway to back up a hard drive without taking it somewhere to have it done. This is my problem:
My father ran a scan disk and a defrag overnight. When he went to reboot a message came up saying that a file was missing or corrupt. It was something like <windows root>system32. (sorry I don't have his computer in front of me.) I was on the phone with Dell for 6 hours. i can get into the BIOS menu and make changes there but nothing works. They told me to back up my hard drive and reinstall the OS. I would just reinstall the OS but he has pictures and documents on there that he didn't back up. I told him so but he didn't listen. Does anyone have any advice on how to to this myself or do I need to take it to a tech? I am really good at doing it if I have a direction to go with. Please help.
My father ran a scan disk and a defrag overnight. When he went to reboot a message came up saying that a file was missing or corrupt. It was something like <windows root>system32. (sorry I don't have his computer in front of me.) I was on the phone with Dell for 6 hours. i can get into the BIOS menu and make changes there but nothing works. They told me to back up my hard drive and reinstall the OS. I would just reinstall the OS but he has pictures and documents on there that he didn't back up. I told him so but he didn't listen. Does anyone have any advice on how to to this myself or do I need to take it to a tech? I am really good at doing it if I have a direction to go with. Please help.