Backing up an 8x24

[Norstarguy]

There was another thread posted on this I found, but was a little confused by the workaround-

I'm trying to back up an 8x24 with DR5.1 using NRU 9.0 and I am getting the error code that states Source and destination DR variants don't match. The solution on the other thread was:

"edmunddantes (Vendor) Feb 27, 2003
Eureka!!!!!! I used NRU 9.1 with norstar manager 3.5 and have successfully performed a backup. With the 9.1 version I can select what operating system I want to use Win 95,98, etc...
Thanks for all of your help.
ps Sam you are absolutely correct, if I use XP or 2000 I need 3.7. Thanks again."

If Norstar Manager 3.7 is what comes with NRU 9.0, why would Norstar Manager 3.5 come with NRU 9.1?? Is there somewhere I can get a copy of Norstar Managewr 3.5 so that I can backup an 8x24 (getting the same error message stated here) as far as an upgrade download from Nortel or something? What about NRU 10?

I've got a customer who's cartridge is shot, but yet refuses to buy another one- so when they lose power, about 40 DID's have to be reconfigured in addition to all those pesky matching ext #'s...this would be a great help!

TIA!

 

[NTL555]

Use NRU 1.0 or something like that It only works with windows 95/98. You install it with 3 floppy diskettes.

Nam Ly

 

[Norstarguy]

I tried backing the switch up with norstar manager 3.5 (since the NRU version doesn't really matter, I think since you don't use it, only Norstar Manager) and still ended up getting the same issue. On both an XP machine as well as a 98 machine. Can't figure out why the thing keeps giving me the "source/destination mismatch" type error.

Any ideas? How did you finally get it to work? Was there anything specific that you had to do?

TIA.

 

[MarvO1]

Norstarguy,
Your problem might be that when you did the ADD SYSTEM before doing the backup, the system type, software version etc. have to match exactly, even the System language: English/French, English/Spanish. If they don't match, you will get the error that you are getting.

MarvO said it

 

[Norstarguy]

Thanks for the tip, Marvo- I did think of that, but it didn't get me anywhere...

System is setup as modular with DR5, tried both english/french and english/spanish, received the same error every time.

 

[MarvO1]

Norstarguy, I feel like I am missing something really stupid here, but cannot seem to connect my brain to the process here. Are you doing it remotely, or direct?
I would be glad to give it a try remotely for you to see if we can narrow it down.

MarvO said it

 

[hdingman]

With 8x24 DR5 and N*Mgr 3.5, the backup function is "not available." It supposedly was available as of N*Mgr 3.7.

Howard Dingman
Pro-Tel Communications
Endicott, NY 13760

Howard Dingman
Pro-Tel Communications
Endicott, NY 13760
webmaster<at>holocom<dot>com

 

[MarvO1]

Hdingman,
NM 3.5 works for me. Am able to do both backup, and restore, but am using the older stuff on an older W95 machine.

MarvO said it

 

[hdingman]

OK, my machine is 2K. I'll dig up a dinosaur and try it.
thanks.
hd

 

[Norstarguy]

Well, The customer I was trying to back up had a transformer blow up on Thursday...so I ended up having to reprogram the entire switch on Friday afternoon :-/

I did finally sell them the replacement software this time however, so at least I succeeded in that.