Backing up a Call Pilot 150

[therealslimshady]

Can somebody tell me how to back up a CallPilot 150.
I'm getting into it, and when the bar comes to the end of backing it up, it says incorrect config or IP address??

Anyhelp??

 

[ThePhoneGURU]

Please note..
You must install cp back up and restore utility on the computer you have conncted to Cp, and must be running windws 95 or higher..and must allot for the proper disc space...are you following proper procedure for the back up?
Are you putting the correct IP info of the CP in the back/up.exe???

 

[therealslimshady]

yes to all of the above... It copied 4 files but not the rest...

 

[ThePhoneGURU]

Hmm..
I'm stummped..maybe some more experienced folks can express some suggestions..

 

[NTL555]

what kind of NIC card do you have. I experienced this problem and ended up replacing my NIC card and it fixed my problem.

Nam555

 

[FletcherP]

What Version of IE are you using ?

 

[therealslimshady]

Not sure of the NIC on the laptop, but it is the latest version of IE...

 

[NTL555]

have you tried another PC?

Nam555

 

[therealslimshady]

No, using the same laptop I programmed it with. Direct connect with a crossover cable..

 

[tarm]

Have you tried going into the CP through a hub instead of the crossover cable? I've experienced a lot of trouble going directly into callpilots and its usually related to ip configurations or ip address setups. Going through a hub and then into a CP clears up those issues.

 

[ThePhoneGURU]

Hey Tarm..
I thought it was just me..I've crimped a few cross overs but the connectivity seems flaky..as soon as I connect through LAN enviornment all is ok...