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back up tape jam

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mferrucci

Vendor
Feb 14, 2005
28
US
Hello, I have a Octel Aria 250, getting ready to perform my Friday back ups and notice the tape was already partly sticking out before I pressed the eject button, and as I pulled the cassette out I could see the tape was stuck inside. Please advise.
Thanks
 
Well i would see if i could pull the tape out and insert a new one. if not you will need to disable the drive using the drive utilities and take off the cover to see if it can be saved.

If not we have them in stock to replace them.

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
 
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