Back office phones automatically logout

[boygie10]

Hi Guys,

Is it possible to have a back office phones to be automatically logout?

Problem is that users always forget to logout from their phone when they come home and this leads open for night people(ie cleaners) abuse to use.

Be noted that other secured rooms(managers) dont need to logout.

Appreciate help please.

 

[AvayaTier3]

display system-parameters features                              Page  15 of  20
                        FEATURE-RELATED SYSTEM PARAMETERS

 FORCED AGENT LOGOUT/AUX PARAMETERS
     Maximum Time Agent in ACW before Logout (sec): 3600

                     ACW Forced Logout Reason Code: 1
              Clock Time Forced Logout Reason Code: 2
       Forced Agent Logout by Location Reason Code: 0
          Forced Agent Logout by Skill Reason Code: 0
     Forced Agent Aux Work by Location Reason Code: 0
        Forced Agent Aux Work by Skill Reason Code: 0
---------------------------------------------------------------------------------
Manual logout codes:

display feature-access-codes                                    Page   6 of   9
                               FEATURE ACCESS CODE (FAC)

                                 Call Center Features

 FORCED LOGOUT/AUX
     Forced Agent Logout by Location Access Code: *540
        Forced Agent Logout by Skill Access Code: *541
   Forced Agent Aux Work by Location Access Code: *542
      Forced Agent Aux Work by Skill Access Code: *543

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[boygie10]

@AvayaTier3

Thanks for the reply;however, we intend to logout for back office extensions only using 9620 and not as agent.