RyboCollier
IS-IT--Management
Hello everyone,
I have an issue with an error being logged in the errpt. The error is:
IDENTIFIER TIMESTAMP T C RESOURCE_NAME DESCRIPTION
B6267342 0327235514 P H hdisk1 DISK OPERATION ERROR
I have contacted IBM SAN Support and they've looked at the support logs and have assured me that there is nothing wrong with the SAN.
I'm confused because this error is generated every night at 23:55 pm. I discovered there is a root cronjob that is running nightly that executes the /var/perf/pm/bin/pmcfg command which ends up logging the error in the errpt.
The errpt -a | more output looks like this:
# errpt -a | more
ROS Level and ID............31303730
Serial Number...............
Device Specific.(Z0)........0000053245005032
Device Specific.(Z1)........
Description
DISK OPERATION ERROR
Probable Causes
DASD DEVICE
Failure Causes
DISK DRIVE
DISK DRIVE ELECTRONICS
Recommended Actions
PERFORM PROBLEM DETERMINATION PROCEDURES
Detail Data
PATH ID
0
SENSE DATA
0600 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0118 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 2000 0000 0000 0000 0000 0000 0000 0000 0093 0000
0000 003D 001A
I followed this thread to obtain the SRN (Service Request Number) from the Sense Data. When I looked the SRN# (60000) up in this document ftp://document.ihg.uni-duisburg.de/IBM/Hardware/Storage/7133/ssa4port.pdf it's telling me that the SSA Adapter Card is missing from the configuration.
I'm lost here and not sure which steps I should take next. Can anyone offer any help?
I have an issue with an error being logged in the errpt. The error is:
IDENTIFIER TIMESTAMP T C RESOURCE_NAME DESCRIPTION
B6267342 0327235514 P H hdisk1 DISK OPERATION ERROR
I have contacted IBM SAN Support and they've looked at the support logs and have assured me that there is nothing wrong with the SAN.
I'm confused because this error is generated every night at 23:55 pm. I discovered there is a root cronjob that is running nightly that executes the /var/perf/pm/bin/pmcfg command which ends up logging the error in the errpt.
The errpt -a | more output looks like this:
# errpt -a | more
ROS Level and ID............31303730
Serial Number...............
Device Specific.(Z0)........0000053245005032
Device Specific.(Z1)........
Description
DISK OPERATION ERROR
Probable Causes
DASD DEVICE
Failure Causes
DISK DRIVE
DISK DRIVE ELECTRONICS
Recommended Actions
PERFORM PROBLEM DETERMINATION PROCEDURES
Detail Data
PATH ID
0
SENSE DATA
0600 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0118 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 2000 0000 0000 0000 0000 0000 0000 0000 0093 0000
0000 003D 001A
I followed this thread to obtain the SRN (Service Request Number) from the Sense Data. When I looked the SRN# (60000) up in this document ftp://document.ihg.uni-duisburg.de/IBM/Hardware/Storage/7133/ssa4port.pdf it's telling me that the SSA Adapter Card is missing from the configuration.
I'm lost here and not sure which steps I should take next. Can anyone offer any help?