B5800 shows 24 channels for UK / a-law

[pkellow]

Under Lines, Line 5 shows "PRI 24 UNIVERSAL", despite line sub- type ETSI, clock quality network, signalling CPE.

The maximum number of channels that can be selected is 23 ---<not 30 as expected>

Originally the B5800 shipped with a North American profile, with U-Law.

B5800 version is 6.1.22system->Telephony->Telephony has been changed to A-Law for switch and line.

system->system->locale has been changed to UK English (intended for Sweden, however UK for initial testing only).Configuration saved.I expect to see the LINE as a PRI 30 UNIVERSAL, however I only ever see it as a PRI 23 UNIVERSAL. I've tried deleting the line, removing the module (the PRI-S daughter card is sitting on a phone2 module) with the unit powered off, restarting, and readding the module (power off) however it never recognises the card with 30 channels.I also tried a simulator and layer 1 does not come up.

Any ideas?

PS at this stage we are running a 30 day grace period as no licenses loaded yet

Thanks in anticipation

regards
paul

 

[Tolson]

what is the card number?

 

[Tolson]

you may need to log into the gateway itself, and set the line mode to E1 instead of T1.

 

[latitude12]

With an IP Office, there are two versions of system SD card, mu-law and a-law. Assuming the B5800 is the same, it sounds like you have a mu-law SD card, so you need to change this for an a-law one.

 

[pkellow]

The SDs cards part number is 700501066.

Looking at the price list this is the one and only choice for a B5800.

Looks like I will sort this on Monday, according to page 172 of the Manager guide:
"The IP500 PRI-U card can be configured to support either E1, T1 or E1-R2 PRI line types. To select the line type required,
right-click on the line in the group or navigation pane and select Change Universal PRI Card Line Type."

It works off-line anyway.

regards
paul

 

[pkellow]

Easy when you know. Thanks guys.

regards
paul