B179 Conf phone call drop?

[ogTOKYO]

I've having my new B179 conf phone drop calls around the 30 second mark. Leads me to believe there's a time out but I can't find anything that would be causing these call drops. Has anyone experienced this before?

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[NYSTECH]

Does it happen on Internal calls or just external?

 

[ogTOKYO]

It happens on outbound calls only, internal/external. Also going through VPN but inbound works fine, so i'm scratching my head here... LOL

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[sizbut]

30 seconds is how long the IP Office waits for dialing of a complete number that it can match to something/anything before is drops a call attempt. Watching what is happening to the dialing and the call in System Status will probably yield some clues.

Stuck in a never ending cycle of file copying.

 

[DaIPOTek]

Sounds like the dial plan on the B179 is screwed up. See why the calls aren't going out with Monitor/SSA and adjust the dial plan as needed.

 

[ogTOKYO]

You think? Calls connect and work fine till about 30s, then it just drops.

______________________
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|.....i.eat.bunny.children......|
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[amriddle01]

What's doing the VPN? Sonicwall or WatchGuard will be the cause if they're involved no doubt

 

[ogTOKYO]

LOL SonicWall, we dont have an issue with the rest. I'll have the building's IT look at the tunnel.

______________________
|........................................|
|.....i.eat.bunny.children......|
|______________________|
(\__/) ||
(•Y•). ||
/ < )<||