B179 cannot make or take calls 1

[mojoputter]

IP Office 8.0.18, installed a B179 got it registered and its working, kind of. This is the only VOIP/SIP phone on the customer's network
and the problem is you can't call the extension or make calls from it. Am I missing something that needs to change, like open a port on their network so that calls are permitted..?

 

[amriddle01]

VCM card?
If yes, what does SSA/monitor show?

 

[mojoputter]

Nope, it appears they have no VCM card in the system

 

[amriddle01]

Didn't think so

 

[dzajroo]

as Amriddle01 stated you need VCM32/64 card present in your system (cheaper option these days) or combo card that gives you 10VCM channels