My Director asked an intersting question today. He asked if there was a limit to the number of Inbound Calls our Call Manager, (Publisher, 2 Subscribers 3.3), can handle at one time. I have 9 PRIs. Could the CCM hold 207 Inbound calls all at one time? What about Unity's Call Handlers? Does it have a limit? I am afraid to even ask about our IPCC Enterprise. Do the Queues have a limit?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
[b]Inbound Call Limit[/b]
- Thread starter LeEss13
- Start date
Very good question. I think that your amount of DSP's installed will determine the actual amount. There is a calculator for this on the Cisco web site.
“Reserve your right to think, for even to think wrongly is better than not to think at all”
Tek-TIP Member 19,650
![[americanflag]](/data/assets/smilies/americanflag.gif "[americanflag] [americanflag]")
“Reserve your right to think, for even to think wrongly is better than not to think at all”
Tek-TIP Member 19,650
Iwontremember
IS-IT--Management
Bandwidth limitations are the limiting factor.
I just had to bump a small branch to a full T-1 because they were getting busys with 10 users on the phone.
needless to say they are not going to like their bill next month.
I just had to bump a small branch to a full T-1 because they were getting busys with 10 users on the phone.
needless to say they are not going to like their bill next month.
- Status
Similar threads
- Locked
- Question
- Locked
- Question
- Locked
- Question