Hi,
is it possible to push data from IPOCC variables to the WFOS recordings? (eg an IPOCC variable with some session specific data, attach to the affected recorded call’s meta data)?
i found something similar in the WFOS deployment guide (attached, page 21), business call variables:
Thanks.
is it possible to push data from IPOCC variables to the WFOS recordings? (eg an IPOCC variable with some session specific data, attach to the affected recorded call’s meta data)?
i found something similar in the WFOS deployment guide (attached, page 21), business call variables:
Thanks.